( 1) A complaint shall be presented in the Form in triplicate before the Designated Person in person, by post or courier, as the case may be.
(2) The complaint sent by post or courier under sub - rule (1) shall be deemed to have been presented to the Designated Person on the day on which it is received in the Institute.
(3) If the complaint filed by or on behalf of the Central Government or any State Government, such complaint shall be authorized by an officer holding a post not below the rank of Joint Secretary or equivalent and shall be signed by an officer holding a post not below the rank of Under Secretary or equivalent rank in the Central Government or State Government, as the case may be.
[Mmn—Tsp*g3(i)] ^RcT^iT <I<JI<W : a ro iWT 57
(4) If the complaint filed by or on behalf of any statutory authority, such as Insurance Regulatory and Development Authority, Reserve Bank of India or Securities and Exchange Board of India, such complaint shall be authorized by an officer holding a post of Joint Secretary to the Government of India or equivalent and shall be signed by an officer holding a post not below the rank of Under Secretary or equivalent in the Central or State Government, as the case may be.
(5) If the complaint filed by or on behalf of a company, shall be accompanied by a resolution, duly passed by the Board of Directors of partners' of the company, as the case may be, specifically authorizing an officer or a person to make the complaint on behalf of the company.
Explanation: For the purpose of this sub-rule, "company" means any body Corporate and includes a firm or other association of individuals.
(6) If the complaint filed by the Central Government, State Government, statutory authority or company, a change in the name of complainant at any later stage, shall be duly supported by a specific authorization made by an officer holding a post equivalent to that of the original complainant.
(7) Every complaint received by the Designated Person shall be duly acknowledged upon receipt of complaint in person or by post under a certificate of posting as the case may be with an acknowledgement number.