(1) The State Government shall notify the public services rendered by it including provisions for fast track service delivery, along with user charges and stipulated time limit.
(2) Public Authority shall appoint Designated Public Servants in the administrative units/offices under it, as may be necessary to provide notified services to the persons requesting for the services notified under this Act.
(3) Public Authority shall also notify an officer superior in rank than that of the Designated Public Servant to act as Appellate Authority to hear and decide the appeal filed by an eligible person against rejection of his application or delay in providing notified Public Services within the stipulated time limit.
(4) The State Government shall endeavor and encourage the Public Authorities, to deliver notified Public Services electronically within the stipulated time limit.]
Right of citizens to obtain time bound delivery of services
5. Every eligible person shall have the right to obtain the services in accordance with this Act within the time bound period as notified under section 4.
1. Omitted by Assam Act No. VII of 2019.
2. Subs. by Assam Act No. VII of 2019.
5 Liability of Government Servant to deliver services within the stipulated period