Every multi-system operator shall be obliged to maintain the quality of service as per the standards, including the arrangements for handling complaints and redressal of grievances of the subscribers, as may be determined by regulation or order by the Authority. The Authority may look into the efficacy of such arrangements and issue necessary directions to the concerned parties for compliance.
Section 14: Dispute Resolution IMechanism
Cable Television Networks (Second Amendment) Rules, 2006Central Rules · 1995
Where this provision sits
| Act | Cable Television Networks (Second Amendment) Rules, 2006 |
|---|---|
| Section | 14 |
| Marginal note | Dispute Resolution IMechanism |
| Jurisdiction | Central |
| Status | In force as published by the source |
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