In these rules, unless the context otherwise requires :-
(a) “Act” means the Consumer Protection Act, 1986 (68 of 1986) ;
(b) “agent” means a person duly authorised by a party to present any complaint or appeal or reply on its behalf before the State Commission or the District Forum ;
(c) “appellant” means a party which makes an appeal against the order of the District Forum ;
(d “memorandum” means memorandum of appeal filed by the appellant ;
(e) “opposite party” means a person who answers complaint or claim ;
(f) “president” means the President of the State Commission or District Forum as the case may be ;
(g) “respondent” means the person who answers any memorandum of appeal ; and
(h) “State” means Union Territory of Chandigarh.