(1) The head of the establishment shall ensure that the provision of sub-section (3) of section 3 of the Act are not misused to deny any right or benefit to persons with disabilities covered under the Act.
(2) If the head of the Government establishment or a private establishment employing twenty or more persons receives a complaint from an aggrieved persons regarding discrimination on the ground of disability, he shall - (a ) initiate action in accordance with the provisions of the Act; or
(b) inform the aggrieved person in writing as to how the impugned act or omission is a proportionate means of achieving a legitimate aim.
(3) If the aggrieved person submits a complaint to the Chief Commissioner or State Commissioner for Persons with Disabilities, as the case may be, the complaint shall be disposed of within a period of sixty days:
Provided that in exceptional cases, the Chief Commissioner or State Commissioner may dispose of such complaint within thirty days.
(4) No establishment shall compel a person with disability to partly or fully pay the costs incurred for reasonable accommodation.
II (i) 27 28 THE GAZETTE OF INDIA : EXTRAORDINARY [PART II—SEC. 3(i)]