These standards lay down the guidelines to maintain certain critical distribution system parameters within the permissible limits. These standards shall serve as guidelines for licensees to operate their distribution system for providing an efficient, reliable, co-ordinated and economical system of electricity distribution. The objectives of these performance standards are:-
(a) to ensure that the distribution system performance meets a minimum standard which is essential for the consumers’ installation to function properly;
(b) to enable the consumers to design their systems and equipments to suit the electrical environment that they operate in;
(c) to enhance the quality of the distribution system and services to meet acceptable standards in the short term and gradually moving towards improved standards in the long term;
(d) to lay down standards of performance; and
(e) to measure consumer centric initiatives undertaken by the licensee in providing services.