Section 7: Procedure and time limit for redressal of complaint

The Himachal Pradesh Food Security Rules, 2019State Rules of Himachal Pradesh · 2013

(1) Every complaint received through Nodal Officers, toll free helpline numbers and electronic Public Distribution System(ePDS) portal shall be given a unique complaint number.

(2) After verification of facts by the concerned officers of the State Government about the complaint received, remedial action for its redressal shall be completed within fifteen days from receipt of the complaint.

(3) The complainant shall be informed in writing or through e-mail or telephonically about the manner in which grievance has been redressed.

Chapter IV External Grievance Redressal Mechanism

Where this provision sits

Act	The Himachal Pradesh Food Security Rules, 2019
Section	7
Marginal note	Procedure and time limit for redressal of complaint
Jurisdiction	State of Himachal Pradesh
Status	In force as published by the source

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