Section 3: Right to public services. The Jammu and Kashmir Public Services Guarantee Act, 2011 Union territory Act of Jammu and Kashmir · Act 9 of 2011
(1) Subject to provisions of the Act, every eligible person in the [Union territory of Jammu and Kashmir] shall have a right to public services.
(2) The right referred to in sub-section (1) shall include the right to—
(a) have access to the public service ;
(b) receive public service within the specified time limit ;
(c) receive public service in a transparent manner ;
(d) demand performance of duties and functions in accordance with the Act ;
(e) hold the concerned designated officer accountable for any service deficiency ; and
(f) seek compensation with respect to non-providing of service or deficiency in service.
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