(1) Every complaint must be filed in writing in triplicateto the Forum by the Complainant in Form-l with one copy dt.!!y served on the licensee/or opposite party. The applicant will be.required to oeposit with every application a non-refundable application fee of Rs. 250/- in case of commercial service and Rs. 450/- for industrial and Rs. 50/- in the case of domestic service and other categories of service. The application fee in the shape of Ale payee Demand Draft in favour of the Secretary, of the said Forum at place as ;
notified by the licensee will be attached with the application submitted in the office ;
of the Forum; Provided that:- · ,
(i) The complaints relating to previous years pertaining to any grievance ;
covered under regulation 8.1 can be filed with the Forum within one year!
of its coming into existence;
Iii) after one year of the establishment of the Forum, only those complaints;'
filed within 1 year of its cause for action shall be entertained by the ' Forum; I I
(iii) the complainant has exhausted the channel of redressal of grievances1 with the Distribution Licensee under the "Complaint Handing Procedure relating to Distribution and Retail Supply" as approved by the Commissiorv as per Clause 7 of this Regulation; · 1
(iv) The complaint does not pertain to the same subject matter for which any proceedings before any Court is pending or a degree or award or a final order has already been passed by any competent Court;
(v) The complainant may withdraw his/her complaint by making a petition to that effect to the Forum which may allow the withdrawal with such orders . I . as It deems necessary. . I
(2) The complaint can also be lodged through e-mail to the respective ForJm·s e-mail ID (which will be published by it widely). The hard copy of the complaint Ip triplicate as specified in Rule 9(1) above should also be submitted within 7 days of sending the e-mail along with the Demand Draft. I Regs. 7-9] Jharknano Local Ac:s 88] I I I I I I I I I I I· I I !