(1) Ward Micro Plan: The ULB shall create a solid waste management plan for every Block in a Ward after discussions with relevant stakeholders and ensure its implementation along with the Ward Committee. The Ward Micro Plan shall contain the collection times for different categories of Solid Waste, details of the collection vehicles and points, Block-wise map of the Ward, roads/streets for street sweeping, manpower and other information required for effective implementation of the solid waste management as may be considered appropriate by ULB.
(2) Regular checks and review of Ward Micro plan: The officers authorised by the ULB shall conduct regular checks in various parts of the Wards and other places of collection, transportation, processing and disposal of Solid Waste within its territorial limits to supervise compliance of various provisions of SWM Rules and these Bye-laws. In addition, authorised officers shall monitor and review the implementation of the Ward micro plan and prepare Ward action taken report on a monthly basis for onward submission to the Municipal Commissioner or Chief Officer of the ULB (through section head), as the case may be. Any authorised officer of the ULB shall have right to enter, at all reasonable times, with such assistance as he considers necessary, any place for the purpose ofa. performing any of the functions entrusted to him by the ULB under these Bye-laws, or b. determine compliance of the provisions of these Bye-laws.
(3) Review of the Empanelled Vendors and Agency/Service Providers: The ULB shall regularly review the facilities and operations of the Empanelled Vendors and Agency/Service Providers to ensure that they are in compliance with the empanelment conditions (if applicable), provisions of the SWM Rules and these Bye-laws. In the event of any non-compliance, the ULB can take action against the defaulting Empanelled Vendors and Agency/Service Providers including notice of remedial action, cancellation of the empanelment certificate or contract for services, imposition of fines and penalties as set out in these Bye-laws.
(4) Publicity and citizen information services: The ULB shall publicise the provisions of the Bye-laws through the media, signs, advertisement, leaflets, announcement on radio and televisions, newspapers publishing in ULB website and through any other appropriate means, so that all citizens are made aware about the duties of citizens and the ULB in relation to segregation, recycling, littering, nuisance, penalties and fines. The ULB shall provide information about composting, bio-gas generation, recycling and decentralised processing of waste at community level by conducting training classes, seminars and workshops.
(5) Designated/nodal officers.- The official or authority concerned shall designate officers/nodal officer under their control who shall be responsible for,
(i) implementing the responsibilities of the ULB set out under these Bye- laws,
(ii) address grievances of the Waste Generators and suggestions for improvements in the implementation of the Bye-laws,
(iii) levy fines and penalties, and
(iv) other functions as may be deemed appropriate by the ULB, from time to time.
(6) Transparency and public accessibility.- To ensure greater transparency and public accessibility, the ULB shall provide the following information, data and reports in relation to the activities under the Bye-laws on its website. This information shall also be available in the offices of the ULB during its working hours such as,- i. Name and contacts of the Designated/nodal Officers who shall be responsible for implementing the obligatory responsibilities of ULB set out under these Bye-laws;
ii. Monthly data about the quantity of each category of Solid Waste going to the different waste processing sites &Sanitary Landfills;
iii. statistics of complaints and actions taken by the ULB to address the complaints;
iv. Details of SWM Service Charge, penalties and spot fines collected by and on behalf of the ULB and the manner in which these amounts have been utilised on a monthly basis;
and v. Reports and status of compliance of various provisions of the SWM Rules and these Bye-laws including results of regular and surprise checks by the ULB.
(7) Extended Producer Responsibility: The ULB shall monitor and ensure compliance of the extended producer responsibility of manufacturers and producers under the SWM Rules and the Plastic Waste Management Rules
2016.
(8) Regular cleaning and Street Sweeping: The ULB shall within its territorial area, be responsible for cleaning of all public places, slum areas, markets, parks, gardens etc and ensuring regular system of Street Sweeping through Pourkarmikas and/or using machines, if necessary. The frequency of Street Sweeping, location of community bins and related activities shall be determined and notified by the ULB having regard to vehicular and pedestrian traffic, density of population, extent of commercial activity, equipment used, labour welfare/safety and local situation in any Public Street or public areas as per the normative standards stipulated by the Government. The ULB shall provide adequate and appropriate cleaning tools and equipment such as brooms, collection plates, scrapers, spades among others The Solid Waste collected from these Street Sweepings shall be segregated if required and the ULB shall provide for transportation of,- i. Wet Waste to a convenient Bio-degradable processing facility;
ii. Dry Waste to DWCC and materials recovery facility; and iii. silt, dust, drain silt and other inert waste to the Sanitary Landfill and/or any other processing facility as may be notified by the ULB from time to time.
(9) Creating Incentives: The ULB may consider creating systems for incentives for adoption of decentralised processing of Bio-degradable Waste such as biomethanization and composting such as awarding and recognising the relevant Waste Generator by giving certificates, publishing their names on ULB’s website. The ULB may purchase any extra compost, if available, from the Waste Generator, at a set out price as notified from time to time by the ULB.
Certain exemptions and discounts will be provided on the basis of savings made by ULB on account of in-situ processing or recycling by Waste Generators of Solid Waste at source. Zero-waste neighbourhoods, apartment complexes and commercial buildings shall be adequately incentivised by the ULB and/or Agency/Service Provider, as the case may be.
(10) Chemical fertilisers: The ULB shall phase out the use of chemical fertilizers and use city compost in all parks, gardens maintained by it and wherever possible in other places under its jurisdiction. Preference shall be given to buy and/or use compost produced at the small scale composting plants set up at public parks, playgrounds, recreation grounds and gardens by the ULB and/or the Agency/Service Provider.
(11) Occupational safety: The ULB shall ensure occupational safety of its own staff including Pourakarmikas and staff of the Agency involved in Solid Waste management activities by providing appropriate and adequate personal protective equipments. The ULB shall also ensure that the operator of various waste processing facilities provides personal protection equipment including uniform, fluorescent jacket, hand gloves, raincoats, appropriate foot wear and masks to all workers handling Solid Waste and these are used by the workforce. In case of an accident at any processing and/or disposal facilities, the operator or person-in-charge of such facility shall report to the head of the ULB in the format set out in the SWM Rules 2016. The head of the ULB shall review the form, conduct an enquiry, if necessary and issue appropriate instruction to the operator or person-in-charge of the facility with respect to compensation, medical expenses, rectification of the process or machinery that caused the accident among others.
(12) Grievance redressal: The ULB shall develop public grievance redressal system(s) for registering complaints regarding non-collection of Solid Waste, violations of these Bye-laws among others. These systems could be mobile applications, complaint centre, call centre and/or any other mechanism which the ULB may consider appropriate keeping in mind the population and quantity of Solid Waste generated. The grievance may be submitted through telephone, email, post, on the mobile application and/or in person by any citizen within the territorial limits of the ULB. The ULB shall ensure that each grievance is redressed in a timely and efficient manner bearing in mind the type of grievance, inconvenience cause to public and the remedial action proposed to be taken. For ULB employees such as Pourakarmikas, written grievances can be sent to section head of the ULB who shall be person in charge for grievance redressal for such ULB employees.
(13) Training and public awareness: (1) The ULB by its staff shall ensure to create awareness to informal waste pickers to collect the waste in segregated form and to transport as per SWM Rules and procedure laid down in these byelaw .
(2) The ULB by itself or through experts in the field undertake awareness and outreach programmes about management of Solid Waste, responsibility of each stakeholder under the SWM Rules and these Bye-laws, reduction and minimising of Solid Waste and grievance redressal mechanisms under the Byelaws.
(3) The ULB shall prepare and publish on its website lists of composting experts, licensed scrap dealers, dealers of recyclables, container / bin manufacturers, agencies with expertise in recycling, etc. who are registered by the ULB so as to facilitate and support the citizens in processing their Solid Waste.
(14) Funds for Solid Waste management: The ULB shall make adequate provision of funds for capital investments as well as operation and maintenance of Solid Waste management services in the annual budget.
(15) Reduction of waste: The ULB shall make efforts to minimise and reduce the generation of Solid Waste by discouraging the production, sale and consumption of products containing unnecessary packaging material, disposable products through awareness programs and provision of incentives.
CHAPTER XII MISCELLANEOUS