The State Government shall introduce a system for centralized monitoring of the timely delivery of notified services, through use of Information and Communication Technologies/E-Governance, and for monitoring various provisions of the Act.
129 FORM - A (State Emblem) SAMPLE DISPLAY BOARD Karnataka Sakala Services Act – 2011 Name of the Office:
Nme of the Village/ Taluk / District Scheduled Services Sl.
No.
List of service Com[pensatio n fee List of document s Check list) Name of the Designate d Officer Stipulate d time for designate d officer Compete nt Officer Stipulated time for Competent Officer Appellate Authority Stipulated time for Appellate Authority 1 2 3 4 5 6 7 8 9 10 Name of the authorised person to give and receive the application.
Instructions to Citizens To get the acknowledgement compulsorily If services are delayed / not delivered contact Competent Officer/Appellate Authority along with the acknowledgement receipt.
To know the status and monitoring of the application contact 080 44554455, e-mail: kgsc@nic.in (See: www.kgsc.kar.nic.in) The Government Servant who fails to give the services are liable to pay Rs.20/- per day per service from his Salary.
130 FORM - B (See rule 4(1) Acknowledgement by the Designated Officer/ Authorised Officer
1. Name of the Applicant with address
2. Date of application
3. Acknowledgement Number 4 Name of the Designated Officer with designation and address 5 Details of services sought 6 Details of relevant documents enclosed with application 7 Accept (Yes/No) 8 Proposed date of Delivery 9 Reject (with reasons) Place: Signature of the Designated Officer/ Date: Authorised Officer.
Form - C Notice for recovery of compensatory cost (Competent Officer) You have failed to deliver / delayed the services within the stipulated time under the Karnataka Sakala Services Act, 2011 to the applicant Sri ............ having acknowledgement Receipt No........ Therefore, Rs.20/- per day is paid to the applicant for ........ number of days delayed /........... No. of services defaulted as compensatory cost as specified under Section 11(1) of the Act. The compensatory cost of Rs....... , will be recovered from your Salary. You are instructed to give your explanation with justification with in 7 days.
It is further instructed to provide the services within the stipulated time.
Date:
Place:
Competent Officer Form - D Format for Order of the Appellate Authority (Competent Officer/Appellate Authority) As per application dated:................the services sought under acknowledgement No............., the delay/default in delivering ...........No. of services has been proved. Accordingly an amount of Rs..........has been paid as compensatory cost to the applicant with acknowledgement Receipt No....... In this connection within seven days an explanation was called from the Designated Officer. The appeals of the Applicant/Designated Officer/Competent Officer have been enquired into. Based on the appeals, the documents and other information furnished during the course of enquiry, it has been proved that Sri. ................ has delayed/defaulted in providing ..........No. of services under Section 9 of the Karnataka Saakala Services Act, 2011. Therefore, the Drawing Officer is instructed to deduct an amount of Rs......... from his salary and credit the same to the concerned Head of Account of the Department.
Date:
Place: Sd/- (Competent Officer/ Appellate Authority) 131 FORM E-1 Register to be maintained by the Designated Officer (Name, designation and address) Sl.
No Name of the applicant with address and acknowledgem ent No.
Details of services sought Details of relevant documents enclosed to the application No. of Services Delivered Rejected (with reasons for rejection) Delayed (No. of days delayed) 1 2 3 4 5 6 7 Form E-2 Register to be maintained by Competent Officer (Name, Designation and Address) Sl.
No Name & Address of the appellan t Date of applicatio n with Ack. No Details of service s sought Name and designatio n of the designated Officer appealed against Details of relevant document s enclosed with appeal Basis for appea l Relief asked Date of dispos al of appeal No. of Services Date of payment of C.C.
Date of recovery of C.C.
1 2 3 4 5 6 7 8 9 10 11 Form E-3
3. Register to be maintained by Appellate Authority Sl.
No Name & Address of the Appellant Date of first applicatio n with Ack. No Details of service s sought Details of documents accompanyin g the application for second appeal Grounds on which appeal is filed Name and designatio n of the Designate d Officer Name and designation of the Competent Officer to whom first appeal lies Date of disposa l 1 2 3 4 5 6 7 8 9 Form E - 4 It has been observed that, out of applications received under the Karnataka Sakala Services Act, 2011, you have failed to deliver the services in ..................cases in the scheduled time as detailed in form E-1. You are hereby directed to give your explanation about the reasons for this delay/default and the precautionary measure taken to solve the same within seven days, failing which disciplinary action will be initiated against you.
Competent Officer/Appellate Authority 132 Form E - 5 It has been observed that, out of applications for appeals received under the Karnataka Sakala Services Act, 2011, you have failed to dispose of ............ No. of appeals within the scheduled time. You are hereby directed to give your explanation within seven days, failing which disciplinary action will be initiated against you.
Disciplinary Authority Form E - 6 Name of the Department Total No. of applications received No. of Officers who have defaulted in more than 7 cases.
No. of cases where disciplinary action initiated Common reasons assessed for default Measures taken for reforms 1 2 3 4 5 6 Form E - 7 (Draft Appreciation letter) It is matter of pride that you have delivered the services under the Karnataka Sakala Services Act, 2011 in time to the citizens throughout the year. Because of the best services rendered by you, the Department and the Government have earned good name and has resulted in promoting good faith in the citizens towards the Act and the administrative reforms measures taken by the Government. It is assumed that the employees will get encouragement and enthusiasm from your model service. I would like to place on record the Government appreciation for the outstanding (default free) service rendered by you in the year..........
Wishing you many more success in future.
Secretary of the Department Printed by : Director, Printing, Stationery & Publications