(1) The Government may, constitute a committee to be called ‘District Grievance Redressal Committee’ at District level to monitor that the services to any person who has submitted an application for obtaining clearances or certificates, licences, permits, consents or renewal thereof which the State Government is empowered to issue under various Central and State enactments or any other matter incidental thereto, for setting up, running, expansion, diversification or modernisation of enterprises having Capital Investment upto ten crores are provided within the time limit as provided under this Act or rules or bye-laws made thereunder, and also to redress the grievances of such persons in an effective manner and to take steps against such 1 Substituted by Act 25 of 2024 ( w.e.f.02-11-2024).
2 Inserted by Act 19 of 2022 (w.e.f. 14-09-2021).
16 designated officer who has failed or caused delay to provide the services, as may be prescribed, within such time limit, without sufficient and reasonable cause.
(2) Every District Grievance Redressal Committee shall consist of the following members, namely:—
(a) District Collector;
(b) General Manager, District Industries Centre;
(c) Regional Joint Directoir, Urban Affairs;
(d) Deputy Director, Panchayat;
(e) District Labour Officer;
(f) District Officer of the State Pollution Control Board;
(g) Deputy Chief Engineer, the Kerala State Electricity Board Limited;
(h) District level officer of the Department, nominated by the Chairperson, as he deems fit.
(3) The District Collector shall be the Chairperson and the General Manager, District Industries Centre shall be the Convenor of the District Grievance Redressal Committee.
(4) The District Grievance Redressal Committee shall meet at least once in every months, at such place and time as decided by the Chairperson. The first meeting in a month shall be on the first working day of that month. The procedure in regard to transaction of business of the said Committee shall be as decided by the Chairperson of the Committee. The quorum shall not be less than one third of the total members.