(1) This Regulation may be called the Lakshadweep (Right to Public Services) Regulation, 2022.
(2) It shall come into force on such date as the Administrator may, by notification in the Official Gazette, appoint; and different dates may be appointed for different provisions of this Regulation.
Short title and commencement.
सी.जी.-डी.एल.-अ.-20092022-238922 CG-DL-E-20092022-238922 2 THE GAZETTE OF INDIA EXTRAORDINARY [PART II— Definitions. 2. In this Regulation, unless the context otherwise requires,—
(a) "Administrator" means the Administrator of the Union territory of Lakshadweep appointed by the President under article 239 of the Constitution;
(b) "Appellate Authority" means a Union territory Appellate Authority constituted under sub-section (1) of section 12;
(c) "complaint" means a complaint filed by an eligible person regarding any grievance relating to, or arising out of, any failure in rendering of services as notified in section 4 or in the functioning of a public authority, but does not include grievance relating to the service matters of a public servant whether serving or retired;
(d) "Designated Authority" means the officers designated by the public authority under sub-section (1) of section 9;
(e) "Designated Officer" means an officer whose name is published under sub-section (1) of section 5 for rendering of services;
(f) "eligible person" means a person who is eligible for obtaining the services notified under section 4;
(g) "Grievance Redressal Officer" means a Grievance Redressal Officer designated as such under sub-section (1) of section 6;
(h) "member" means a person appointed as a member of the Union territory Appellate Authority under sub-section (2) of section 12;
(i) "notification" means a notification published in the Official Gazette and the term "notify" or "notified" shall be construed accordingly;
(j) "prescribed" means prescribed by rules made by the Administrator under section 29;
(k) "public authority" means any authority or body or institution of Government established or constituted,—
(i) by or under the Constitution in the Union territory of Lakshadweep;
(ii) by any other law made by Parliament;
(iii) by notification issued or order made by the Administrator, and includes any,—
(a) body owned, controlled or substantially financed by funds provided by the Administrator;
(b) non-Government organisation substantially financed directly or indirectly by funds provided by the Administrator;
(c) an organisation or body corporate in its capacity as an instrumentality of "State" as defined under article 12 of the Constitution and rendering services of public utility in the Union territory of Lakshadweep;
(d) a Government company as defined under clause (45) of section 2 of the Companies Act, 2013, which is a State Public Sector Undertaking;
(e) any other company which supplies goods or renders services to the Union territory in pursuance of an obligation imposed under any Central Act or State Act or under licence or authorisation under any law for the time being in force;
(iv) by an agreement or memorandum of understanding between the Union territory and any private entity as Public Private Partnership or otherwise;
18 of 2013.
SEC. 1] THE GAZETTE OF INDIA EXTRAORDINARY 3
(l) "service" means all the goods and services, including functions, obligations, responsibility or duty, to be provided or rendered by a public authority;
(m) "Union territory" means the Union territory of Lakshadweep.
CHAPTER II RIGHT TO DELIVERY OF SERVICES
3. Subject to the provisions of this Regulation, every eligible person shall have the right to time bound delivery of services and redressal of grievances.
4. The Administrator may, from time to time, notify the services to which this Regulation shall apply and the stipulated time limits within which the services shall be provided.