(1) After an investigation if the Ombudsman is satisfied that, -
(a) the complaint is frivolous or vexatious or is not made in good faith; or
(b) there is no sufficient ground to initiate proceedings; or
(c) other remedies are available to the complainant and it would be more beneficial for the complainant to avail of such remedies in view of the circumstances of the case, it may dispose of the complaint as rejected after recording its findings stating the reason therefore, and communicate the same to the complainant.
(2) If, the Ombudsman is of opinion that there is a prima-facie case against the person or the Village Council complained of, it shall record its findings to this effect and send notices of the proposed enquiry to the complainant and to the opposite party.
(3) The Ombudsman shall, subject to the provisions of this Act and the rules made there under, have power to regulate its procedures by fixing the time and place of sitting.
5 Ex-296/2011
(4) In any proceedings before the Ombudsman, no legal practitioner will be permitted to represent any person, unless the Ombudsman permits, by an order, a person to be represented by a legal practitioner for reasons to be recorded in writing.