(1) All Legal Services Institutions shall have a front office to be manned by l[* * *] one or more para-legal volunteers available during office hours:
2[Provided that persons with the qualification of Masters Degree in Social work or Diploma or Masters Degree in Psychiatry or Psychology from any recognised institute or university may also be called to the front office as and when necessary] 3[(2) In the case of Court based legal services, services of a panel lawyer or retainer lawyer may be provided and such lawyer shall, after considering the application, forward the same to the Committee constituted under regulation 7;
(3) The Para-Legal Volunteers in the front office shall render services such as issuing of simple notices, drafting of applications and petitions, providing basic information on the course of action to be taken in a situation and to act as an intermediary between the persons in need of legal services and the legal services institutions to enable such persons to gain access to Justice.
(4) The Para-Legal Volunteers or the panel lawyer or the retainer lawyer, as the case may be, in the front office may obtain secretarial assistance from the staff of the Legal Services Institutions.
(5) In case of urgent matters, the retainer lawyer may be called to the front office to provided legal assistance of appropriate nature to the persons in need of legal services:
Provided that the Committee constituted under regulation 7 may consider and approve the action taken by such lawyer.]