Section 5: Internal System of Grievance Redressal

The Odisha State Food Security (Targeted Public Distribution System) Rules, 2017State Rules of Odisha · 2013

(1) The Government shall set up an internal grievance redressal mechanism for disposal of the complaints, resolution of queries and providing information relating to the provisions of the Act to the public.

(2) Without prejudice to the general provisions contained in sub-rule (1) and to facilitate redressal of grievances related to the Act, the Food Supplies & Consumer Welfare Department shall put in place call centres, toll-free helpline numbers and websites through the Departmental website and other media, as may be specified by notification by the Government.

(3) The call centres shall provide support in Odia language or local dialect to the extent possible

Where this provision sits

Act	The Odisha State Food Security (Targeted Public Distribution System) Rules, 2017
Section	5
Marginal note	Internal System of Grievance Redressal
Jurisdiction	State of Odisha
Status	In force as published by the source

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