(1) These regulations may be called the Pension Fund Regulatory and Development Authority (Redressal of Subscriber Grievance) Regulations, 2015.
The regulation aims to provide a timely and seamless framework for handling grievances in the interests of the subscribers, by the intermediaries under the National Pension System and other pension scheme and for effective resolution of such grievances.
(2) They shall come into force on the date of their publication in the Official Gazette.
(3) These regulations shall be in addition to any other regulations made by the Authority, which may inter alia provide for protection of subscribers interest.
(4) These regulations shall apply to,-
(i) all intermediaries or any person or entity regulated by the Authority under the National Pension System at any point of time;
(ii) other pension scheme regulated by the Authority at any point of time;
(iii) Departments under the Central Government or States or Union territories Governments and all other entities, bodies or employers, whose employees are covered under the National Pension System; and
(iv) all subscribers under the National Pension System or any other pension scheme regulated by the Authority and shall include the dependents or legal heirs of any deceased subscriber.