(1) In the event, the matter is not resolved by mutually acceptable agreement within a period of thirty days of the receipt of the complaint or such extended period as may be permitted by the Ombudsman, he shall, based upon the material placed before him and after giving opportunity of being heard to the parties, give his award in writing or pass any other directions or orders as he may consider appropriate.
(2) The award on adjudication shall be made by the Ombudsman within a period of ninety days from the date of the filing of the complaint:
Provided that no award shall be invalidated by reason alone of the fact that the award was made beyond the said period of ninety days.
(3) Where the award by the Ombudsman, including compensation and interest, if any, exceeds a sum of rupees ten lakhs, such award shall be sent to the Authority for confirmation. The designated member of the Authority may confirm or vary the award, after hearing the parties concerned.
22 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4]
(4) The Ombudsman shall send his award to the parties, to the adjudication, to perform their obligations under the award.