(1) A complaint shall be presented to the District Commission by the complainant in person or by his authorized agent, or be sent by a registered post or by electronic mode, if facility is available with the Commission, addressed to the District Commission, containing the following particulars, namely:-
(a) the name, description, address, email ID, mobile number of the complainant;
(b) the name, description and address of the opposite party or parties, as the case may be, so far as they can be ascertained;
(c) the facts relating to the complaint and when and where it arose;
(d) the documents in support of the allegations contained in the complaint along with Index;
(e) the relief which the complainant claims; and
(f) verification of the facts of the complaint.
(2) Every complaint under sub-rule (1) shall be accompanied by a fee as specified in rule 7 of the central rules.
(3) The District Commission shall, while disposing off any complaint, follow the procedure as provided in sections 36, 37, 38 and 39.