(1) The Jan-Aadhaar ID holder family shall be informed of the omission/cancellation or deactivation of their Jan-Aadhaar ID along with reasons through SMS at the registered mobile phone number, registered e-mail address, tele-calling, letter or through such other means as may be deemed fit by the Authority.
(2) Any complaint of a Jan-Aadhaar ID holder family in respect of such omission or deactivation may be addressed to the Authority through the grievance redressal mechanism set up by the State Government.
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