(1) A person who desires hearing under the Act shall make a complaint to the Public Hearing Officer in 31¼2½ jktLFkku jkt&i=] twu 1] 2012 Hkkx 4 ¼x½ Form 1 or on plain paper specifying the name and address of the complainant and particulars of complaint.
(2) The complaint shall be received by the Public Hearing Officer or any other officer or employee authorised by him or Incharge of the Centre.
(3) The Public Hearing Officer or the person authorised by him or Centre shall provide Form 1 to the person who desires to file complaint and shall assist to fill the Form 1 or make complaint on plain paper, as the case may be.
(4) On receipt of complaint, a unique registration number shall be given on each complaint by the Public Hearing Officer or person who receive the complaint and such unique registration number shall be used at all levels i.e. hearing of complaint, first appeal, second appeal and in the revision.