(1) Any sailor who wishes to make a representation affecting his welfare or who has any suggestion to make connected with the service, shall bring the subject to the notice of his Divisional Officer through his Divisional Petty Officer.
(2) Whether the matter affects one individual or more than one individual, the procedure prescribed in sub-regulation (1) shall invariably be followed.
(3) If the representation is one with which the Divisional Officer cannot himself deal, he shall bring it to the notice of the Executive Officer (through the departmental officer, where applicable) and subsequently, if necessary, through him to the Commanding Officer, and so to higher authority as the circumstances may require.
(4) It shall be the duty of every Chief Petty Officer, Petty Officer or leading sailor to keep himself informed of any cause of complaint or dissatisfaction among the sailors and to inform his Divisional Officer so that the matter may be investigated.
NOTE:- A copy of this sub-regulation in English and Hindi shall be kept permanently posted on a notice board in all Chief Petty Officer’s and Petty Officer’s messes.
(5) The provisions of this regulation shall not affect-
(a) the procedure by which sailor may bring requests before Inspecting Officers at inspection in accordance with the custom of the service;
(b) the custom by which any sailor is allowed to request, through his Divisional Officer, to see the Commanding Officer with regard to matters of private nature;
(c) the custom by which complaints of an immediate nature other than those about food, may be taken before the officer of the watch;
(d) the customary procedure by which complaints of an immediate nature about food in ships and establishments under the general mess system, are in the first instance, taken to the senior cook sailor in the galley, or in ships and establishments organized for centralized messing, to the sailor in charge of the dining hall.