(1) Any woman claiming that maternity benefit or any other amount to which she is entitled under the Act and any person claiming that payment due has been improperly withheld may make a complaint to the Inspector in writing in Form ‘G’ or ‘H’ as the case may be.
(2) The Inspector may, of his own motion or on receipt of a complaint in Form ‘G’ or ‘H’ make an inquiry or cause an enquiry to be made and if satisfied that payment has been wrongfully withheld, may direct the payment to be made in accordance with his orders.
(3) Any person aggrieved by the decision of the Inspector may, within thirty days from the date on which such decision is communicated to such person, appeal to the Chief Inspector of Factories in the case of a factory and Chief Inspector or Plantations in case of plantations.
(4) The decision of Chief Inspector of Factories/Chief Inspector of Plantations where an appeal has been preferred to him or of the Inspector where no such appeal has been preferred, shall be final.