Ifany difficulty arises. in giving effecl to rhe provisions of this Act, the Covemment may by order, not inconsistent with the provisions ofthjs Act, remove the difliculty:
Provid€d that no such order shalL be made after the expiry of a penod of two veaJs from the commencemenr of this Act (sopan chaaathurl Deputy geret.ly, Lar cdalEeit ofTrt ca.
10 Rule Drpl3) ollnlomar,on on Nnlr( Bo&d Varner .' r-eiIinA appirca(.on and &tnoi hdSrme " lo a|.| Public holidars shal! nol bc included Mmerof applicaton seekiiS payme ofcompenstor) cost P {eduE torfi\ingIiabtlirY Ri-snt 10 appeal b) tle D6ignald Oftcer or Public Sena l. t-2 \ RiEhl to appeal b, lhe a8giieled citizens Documenrs lo be ndosed w h appsl !o $e APPellah Au l2 individual pEs€nce oi applicant or Designated Officer or ComPetenL 4-i l6 n Proce5s otmmuniqung de inlmnaron of he$in8 I{ai snsce ofrccords of all dlsposed caes unds lhc Acr
6.r lvlonilorin g and Inplonrntalion iTT- INDEX l itk and Com'nsEeme.l I], li.
l5 .l Il 6 8- !2 5 l ].,1
1rl.
l l6 Dissemination and TEining PUBLISHED IN THE EXTRAORDINARY ISSUE OF TTIE TRIPURA GAZETTE, AGARTALA.
Asadala, Fti.lay. December 4 2o2o A. D. Astahayana 13, 1942 S. E, NOTINICATION
(ii) They sh.lr
(i) rn thcsen es. lnless thc c COVERNMENT OF TRIPU&{ RE!'ENUE Df,PARTMENT Dd.d. Ag.rlal., th. 1$ D.ffib.r, 2020.
.) ac. m€ns th. T.iPU6 (Th. Triplra act No. I e or 2o2o)j irizels (r.uies) the citizen shall apply to the designaled ofice. for ore or more seNices as notified by the Govermenl frcm time to lime i! prcscribed fom alon8 with such documents as required by the Public Anthoriry.
who provides tle serice;
necessary documents rhat are reqDir€d to be enclos.d wnh $c applicaiion for receiving 1lE notified senices, if an), check lisr for documenls to be erdosed, prescribed fees, ackno*ledee'nenl lelter to be Aiven compulsoril,. reaons for ejection oisctaices, the nranner or recei\ing compensato,-a co$ liom lhe Co'nperi Odicer. details as hou. 10 conla.r fie Appellac Aurhority, Ihe pro.ednre tbr nonitoring ftc status ofapplicalions shall be displayed on lhe Norice Board as po' subieciion (2) ofs.ction I of the Acl (Fom - A). Such Noice Boards shau be exhibited ir froni ofthe oflice. Sufficienl nun$dolcopies ol ihe lrescribed applications foms be nade available i. $e counteu fo.
receiving the applications.
In rhe event of non-displ.y of su.h infomation in the plbli.
do,nai,r, thc corrpelenl offrcer shall takc remcdialmeasurcs ihroueh th.
Publi. Audrorily / Desisnated Offi.er.
the desisrated officer or authorird peso! shall upon recei ol the Mitlen apllicdion or if, such Fom wherever presoibed, give due &knowledAenstrothe applicdt in rotm El
(li) (il
(ii)
(iii)
5. Public holidays sh.ll not bt inchded: - The public holidlrs or an, ofier .otified holidars shall nor be inclnded while calcullting the sritulated rime hnit for delivery ofservice.
2
4. Mlnner of rec€iving applicttion and issuirg acknowledgeEent to Save G ol,heNis provided, in any olher law for the time beins i.
ii rhe application is lol in fom or the necessary docuhenl 1 documenrs have not been enclosed wit! applicalion. the applicdrion shail be suomrily cjected md the redon of such rejection shaU be specified in the appqriate column ofAck osledsemenl(Fom B):
(iv) wherc all le necesary documenrs have been enclosed widr th€ aDplicarion and the application is complete in all .espects. tlen fie dalc of delilcry shall be mentioned.
7, Pro.edur. for fritrsliability: -
(i) Afler complidce ofrhe preedure laid dow in Rule 6. fie Comlelcnt O{ficer at the tinre of deciding complainr o. appeal on eaaminalion of the elevaot records, is of the olinjon tbat rhe dehy in delivery of ihe noriiied seNice, was ca6ed by &e Designaled Of6@r or the sub-ordinate offLcial, without &y grcunds as mentioned in rhe lroviso to the s@tion 9 ofthe Acl or my other redoDable ground, he may issue notice for explanation to tlre Designated Of6cer or sub ordinat offlcia] lii) on receipt of notice as per Fom C, rhe Desienaied Oficer or Public senel sball submh his repLy 10 the Co@pe1en1 Officcr within a Per,od not exceeding 7 Geven) days Aom rhe dale ol receiPt of dlat noticei
(iii) if lne reply of Designaled Ofilcer or public servot forM not sarisfactory or if no rcply t receired \ilhi! stiPulalcd time. lhe Competeni Officer shall di$ose the matter by ordering to fte respoBible Desigdated Ofiicer or public servaar rc delosit the cohpensalory cosr. wirhin 30 (!hiriy) days as presffibed under section 1l (4) ofthc Acq 6, Mrn ner of setKrg compensatorl cos.l ( I ) If dre seflice is nor Provided 10 lhe .irizen wnhin sripulated lime, he shall be enlitled n) eek compensa.olf, cost b) subntiuing an application ii plain paper aloDg with a coP) of Form - B & tbe CoDper.nl Officer within lo(thirty) days fron fie date of expiry oIsiipulated ne:
(ii) The Codpetnr ofilcer shall acknowledge the reeipl olthe apPliqtion for compcnsatory cost, wi$ dale and seali
(iii) Ailer receipl of applicarion for comlcnsatory cost. the Compe@nt Offier shall examine the ftatier md dsess the compensarory cost enfitled to the applicei on lhe b6is of olline / offline intomadon od take ne@ssary action to make imnediate paymenl as nodfied as per Fom A oul of fie imprest mounl of the ofiice and ge1 the acknowl€dgement fiom the applicanl with signatee. Tkreafte., he shall iniiiate action to rc.dler the same fiom rhe responsible Designaled OIfrcer o. delaulting Prblic Sen'aDt wi.hin 30 days 6 prcscribed uder sction i, of ihe A.r or withi. lho time limir prescribed in the nolification lssued by the Covermdt fron time 1o time 3
(r) rhe ,esDon:'b L Je':snaled O'f"er '' of/icicl Joe no 'a'r' ro cpoir trr'. rcmp*voo .6s' .' oe rhe r',o\:'ion 'l RLle 7r:' i tl1 aX;;;;' oni.. shd'r orde, b ,ne 'e\pec,,v.
DDo ".,";-*.- nc'r moatt': so'aF o'honoa rrnr ' r.,n.ai"'i or ''lpons.ble De',C.a'ed .)rn'e o' aclsJ'rrrp r 'b'i' irrhe rcbh or DesielokJ Omce' loun( qarrs bcloD. rae Conp" en' O.iccr or appc'la'e \udror") qhfl ll disoo.e' G ca e $'rlor.,a"o''.
any penalty or comPensalory cosr.
a Right 1o apPeat by tl,e D6ign,ted Olficer or Pnhli' Seryatrtl thc oe_sisnaLea Orlco or .onceme. p,bhc 'c1dnr lggr''' Fd \tih tl'( ' d'' o within a Deriod nol €xc;cdine 30 (thi.qa davs frcm rhe daie ot such ordcr a5 per section l2(r)
9. Right to aPpetl applicaron is rcjec to tbe codpetent ciii,c.s:- (i) any cili7c.. \hos.
3o(rhirty) days frod the dale oa reieciron ofrne aPPlication as pet sectro' 'ii,r d\ crl,zen oemq tear'c\ed with roe o'oer of(omDel'n' Olccer aa) orercr J aoomr uerorihc appellaE Aud'o_ir) rLh'r a p('iod nD e^(('J'noourxl)r e) s Irom oare ol 'u(n order as per qcc 'on I \ 1i' ro,Do(umetrrs ro bc crclo\ed $irh appeal lo th' APpclltre {ulhorily:
(i) The asgriele.t citizen shall apFcal ro APleuate Authotitv in Plain paper Itong 'itf,}o|n - e u i*;n 6o(sixtv) davs as per section I 3(3 ) ot d1e Actr IIt lre De.irnaLeo om\er o' d) puoli. s'11nr agBr!'\ed u ir' rL' order ol c",nmrenL oin. e ro ApPellare A l'o_' ) ir pian' nar'r alori-wnh o$d re,ever docments to subsrmdare his claio' l1,Relax.tior of F€e - No fee shall lie levied for apPcal 10 Competent Oticer or Appellate Au$ority.
uder suGseoion \2/ ol .6lior 5. n., lle a dpp' ofliccr for th. sedice, {irhin a pedod lot exceeding p*sen.e ol ipplicanr or D.\ign.led Om(er or '6ml'e(nr ln a[ siuarions, rhe hea'ing date shal] bc commuflicaled !o apPlicanl or DesigMledOmcer o. ComPeteot Officd as tnc case mdv be, al leasl7 (Eve!) days in advacc.
(i) ,,i' lhe aboltdr or DeqicnJl.d Olfice' or comleterr ori'er' ar lle case _a' 6; 3hall make h';"eri o, pq on dl(ho'i'cd b) hirn ru be Dre"c r during dre hea.ing.
( i') l! t1\ p"ro 'e.'1din.
.l-<enr nn me dre ol hca'r)g illomJnoa ol hea'la beine d'l' infom ed ro applicarion m.l !e decided exparle.
t3.Od.r ofAD[,..F (i) The ComPet€nt Otlicer or AppellaE Aurhoriq' as lhc ** -"y u". rrr.rr pi in..,.e orier in opc' bearins dnd it shall be in wririns rii, cob\ of aooeJ oroer ov $e ( ompererr om''' or APpellare Aur\or;r, ' ", tt'. "r."
i'", ue, s"jr ue er.en o appl.cdr. Desisndeo omrer or orfi.ial wirhr ;sc\eo,.L,ys lrom the dat olsu'h orde' In .ase of immsitio, of @mpeNtorv cost, rhe APpellac Adhoritv o,ari ma* corv'or *ur qae. io the concned Public Authoriry witb insrtucnons ro -d€duct rh€ dout toB the sal5ry or londari@ or rcmun.ration, of rhe DesigEted Office. or Public Authotv, as lhe case lf tberc is no defauit foDd otr the plrt of Desiemted Officer, tbe Appellare Aulhority may dispose lhe appeaf itlost inposing anvilr)
(i) (iD
(iii)
(iv)
14. Proces of commtrnicating the iDformahd o' hearitgr tnfomanot of nea,inq o'rhe applicalrun bi t omo.reni Offi-er or ApDel'de AJ'horitv shalbr (omrnmiCJEJ b' thc Codpclenl Oi,'cet o' \ppellrE Aurroirtv rn oae odre fotlowing darDe6, nmelY:
B] reguEed pos( wtrhack oqledgem.nt rselpt or ai r"l."r'".., r,' c_maiL sMSrahale\er 'peed) cotu un cation) l;fonnaiion shalt L'e displaved thbuEh ontine / websiie' r5- M?inr.n,n.. of records DesiEnared omcer. compet e Aulhofll), Dis.iPlindY Authority shall mai.tain reQrds of all dre ca lorn E-3 and Fom E 4 respeclile1y md slecially Fom E-l srth resud ro lhe a.don taken in resPeur o! dela, / defauh uascs lnd shall send a nenodicJl on ro the Head of the Pubiic Authorit-w Show 6aus€ .o ll bc issued to rhe Desienated Olfictr who have defaDlted / delaved of .ll disp.s€d c,ser e.t Oflicer or APPeUar more L\m 7 Gelen) cases. Disciplinarv adion shall be initiaEd in cases ehe,e 'eNons tre norlD<t'fiable 5 show Case notice in Fom E 5 shall be isecd b ihc comletenl oflicer, ADDelltLe Aud,o,iry who ha!e e\eeded he rime 'miL R(Pon ol i" i, .,".' ,ri"lt u. -,,-",.iro \odhl De.anm"rr in r'm I -h 2' h' erd o' il;;;; rh" Iledo o.r.c Pibl' Au-horit, "n" l i'crrde rh' "a|e ir ir ;;.:,1 ;;; ai rtre ena or're lor ti'r or' r'6 sro ha'e ro' dc' ir"'l .r.iiu. r,fr-r,"" -a l**d urrr lener or npD-ai on ron r''\ A !.dal Deoarb.lL a.on-'wnf a \oda' O*c"' s' _ePd rc c"li ".u1 6" no,;6"6 6, 1i'" r,o.em'nenr lor implcrnen'arror ol rhi 4cr Rrl's 16, DisseBination .nd 'lraini.g! rhe Srar i'o!cmar'rr 'nd rtr rub-;'
shall oredia camr,ai8ns md cise rhe riehts conGmpl.red under this
(ii) shall pbwide staff and innastructure for fie effcctile imPld'ntal1on unde6t5n.li.g of the Public, connunilics, as ro how to exer ," "i'" .i-.r' *a "r".,i," di.eeminarion of ac'uEte i'romrion b\ i,"iri. a,r.,6.i,i." about +e ootilied swres sld timelrn'r 'o rhe cilims dd the process for aFplicari'ns, di .o n,orrde Emrnc lo Lhe De'isnared Oficer' C'mpete'r Olfi'er md app"rf ,* ,0.,r-,"". * ,h.
"aqamav be' or Lherdurles undcrlhr Ad:
(on( med d<pdMenE of tc sEre Covment she'l l_ame guidc in" ;;;;; ;,'.h inromd,ion. h an e6irv comprehensrbr' Ionn d d -*.. i' -r, **"".otv be !€qrred bv a F $n qho $i'rc" to exe(i* ay righi +e.i6ed un.ld t}is Act:
concemed DeoaMeol) ol $e s@r covelmtrr 'hall rr neessr' ,"a"" -" rlt,.i suide.iG'rrcftd Lo o sub_rurc rv' abo e 'r J*i* i",."i"rr .,,1""1 .r.11. s Pariiru'ar ald hn\out oFiudi'e rn IIr seneatiry olsub_rule {vr abolc, include'
(a) The obj@ts olthis Acti {1,) lhe mder ed rhe tom ;n $n'ch tquest for qenrce< shau bF made ic 'he de.'slaleo omcr or.omPerent ofl'icer:
rc' ALI medier in law av,il.ble tCedirg a dela) or denial o seruicr includins rhe mmner ol fi lrog apPeaLs:
(i) (i")
(v)
(vi) 6
(ii) The State Golement tuay also intoducc a mechdism tbr.entralized monitoins of Oe rimely delivery of nodfied s.rvjces, throusn ue of Infomation od Commmic&ioD Tecbnolosies /E-Govemaoce ad for oonitorins various provisio$ ofthis Acr- Dt Order ul'tht Go'ernor Tdu$ee Deb Bma Secrerary, Revenue Deparrment Govemenl of TripEa
(d)Aoy additional resulalions or circulm nade or issued in relation to obtai.ins seryiccs in accordae {ith this Acl;
lT.MonitoriDg snd lmplement tionr
(i) Every Public Althonty or Local AutlorLry shall introduce a online nonitoring mechanism, 1o ensure rhe limely delilery of notified sdices in acco.d4ce ith tle procedde, 6 notified by the Stat€ Govemment.
SAMTLE DISTLAY BOARD ThcInpu Curmnlccd Scryic6 lo Cilizos Act, 2020 \oe olrhe oilice Nameof villl8elSob-Division/Difrict :
Sch.duhd Seryies N@e ofrh. adhonsed psson ro grt 6nd @ive tlE appliEtion:
> Td set rh. acknonlcdgoftt Eeip1 mmpuhorily t To kDor thc sl!tor rnd donilorinE olr!. +plidiion, .o.t d Con&.t truohfl of.,I cmh / Hclp Dsk nurbtr , > lf *Fies m dehyed I nor dcltveEd, mhd cm!@nt Offier I apPellale Aurlotuv along vjn\ rtc acrnolledErcnr @eip!
IIIIIIIIIIII IEI The {;or.m.'ent Scnr *Iol3ilr o girarh.se cs rre ltrbk ro,rl tu.!0/- ll.rar] pcrsrnie lmm hir E Actrnoskdsen. 01Lh. Da gEkdOn.er I Aulhi FdO'I'e| S gn rm ed S@Po,$e Dtsetukd ofrct/ Nlmr or&e APphGr strh addEs AclJotrlcdlcmo{Nmb( D.trih.lrlcva deuEstsdc 9 L aFpsr f,om dt ompl3iDr e.iled from Sri / Smt" " ""' that vou hrv' l'll'd ro deliva'/ delayed thc *dices *ixin dE stiptrled !!t undq dr TnpuE Gll,mrced seN'es ru Citials Act, 2020 t the applidl Sn/Snt ... .," havi4 ac*mwltdEflfrr R'ceipl Nmrt'r" "" Ih.refore, Rs . ....... @ Rs.2ol rer dav has b'en ase$ed a cmltnsdor! @si s specificd uder slron t h paid 6 !F applioan fd ..... ... nuhber ol davs dcialed sn'ice / *Pies Nol s b why &c .om!6sto.y .N! ol k........ ., sifl loi be Ecovmd liom vou salary' You {' instuied ro give yor expbdion uii6 ju$ilietion vithi'r 7 dats lr i5 r,nner.n.rrcE bp o{de i'\.1c8 4r}1'rhetr p'iered rn Nonce ror rcorery ol conpen6rrory .Di (coinereDt olfi.er) IONM D Ftutlot odet ol rh. ,4?P.tld. Aehui, (covtur ofio / Appcllare ^!riont, As pd tpplicaliot datc4.. lle sies $ughr udd ski'wl'dgcnonr No" ' L\e dctay / detun! in delircins -..... .. nmbo of sesicca bs 6En Dotn Acsnli4iv d mour ofRs......... h6 h€6 sesd 6 c@rpasaior, cos! atich is ro b€ raid ro ihe applicalt In rxis oddion M explMuon q6 @led aon 6e Desigrded ofiic Ni6i! seven &vs' The a,p€'ls ofthe Alpli(Et / DeligDi.d ofiEc( / Cotup.E Of.Dcr h'Ye bcen elquirdt i o BGdonlhe rDperls, dE doc@dB and odd irfoEalion funishcd duinE rh' col* ol 6qui,' n ha ber p,.a ,r* Sa /s-r .. .. . ... .. ha d.laved / deihukd in polidng" ""' auEbd of sflies ;nnq Sdion 9 of thc TripuF Cutu.d S6'ic.s & Ciri-6 Ac! 2020' Thdefore' 1ne Dawine olfiE (DDo) is innre&d to tlduol m dour of llt .""" Gon his sldv sd cEdit $' se ro 1be dcemed Hc.d ol A.connr of the &paltmd fd onuEd pavmqr io rht applicmt 10 (comr.l.nr Olfi$r / ,\ppclht ^lrho.itv) r$ lN" l !lJ EEEEEEE E III I t1 EORII f,-2 Rogirrer to b. buinrrhed by Codndel Ofatra (Nmq D6igirtiotr ud AddB, FORME-I ti? frtle 16) R.ght r lo be briotaino.l bt lhc DdlguBl Oitrer {'{!oc, dsis lion rf, d.ddEs) roRvx-3 R€gidBt h. niirlin.d b] rn /DlsEidApFllrreAu0.nry l1 las ben obseaud th.t our or appti.erions E€iEd und$ d'e T s.ryiL$ ro cinEB A.t, 2020. you baYe fail.d b dolil& ln. seice schedulcd 1im. s derailed in Fodl E-t You m hnebv diecr.J ro eiie )our exFlandion dour th. rc@N fo. L\* d.lay / d.fauh and $. p@uriorry Deaur El.n D solk rhe sme n ithitr stln d,ys, friline Nhich dieipliEry acrim qill b. initid.i asaid vou wishine yau mMr nor. su.c.s in n'oE DL.iplir3ry A!thnri{ (fiodrl offi.$) h has bes obscd $,. out of opplisdon loruppaLs !*eiv.d cldrtd seNicd to cirihs A of -., -....No of+p6k wihln lhe $he&led rin.. You m !.Ebv dirdcd !o !i\t vor eiphdioo *irhin 7(kv ) &!r, railing \4ich dls.iplin ry action will b. initidld agai.n vou I( i3 mater ofprid. rha yo! bavu delircrcd rhc sfliEs undr thc |tipln Guanrecd sefrices b Cnians ad, 2o2o in 1itu b rlE citir6 th'oghod lhe s'ics Endeerr by you, ll1. D.pam n ascs rali6 hy th. Go*lmmr. lt it ssumed Lbar rh. mplortd vi dthtrsias noh yos nod.l sNie. I eould lile ro ptace on ltord rhe Gow.nr arprdi,non foiih.onbhndins(defaulrc*)senieEnd.tabyyoui.dr,.r...-..............-.
t2