The Director of Electronic Service Delivery shall discharge the following functions and powers, namely’:- a) to authorise. suspend or terminate the services of the Authorized Service Providers;
b) to determine norms relating to the selection of authorized agents by the Authorized Service Providers;
c) to determine functions. responsibilities and liabilities of Authorized Service Providers and Authorised agents:
d) to determine norms on the service levels to be complied with by the Authorized Service Providers and authorised agents;
e) to determine service charges to be charged by the Authorized Service Providers and authorised agents for providing e-services:
f) to determine terms and conditions relating to the authorization. suspension or termination ofthe services ofthe Authorized Service Providers and authorised agents:
and g) to make alternative arrangements for delivery of e-services. in case of such suspension or termination of services of Authorized Service Providers and authorised agents.
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