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The University Grants Commission (Redress of Grievances of Students) Regulations, 2019

Central Regulations · 195651,409 characters of text

The enactment

TypeRegulations
Year1956
JurisdictionCentral
MinistryMinistry of Education
StatusIn force as published by the source
TextPublished as one document, as the source published it
Subjectseducation

Full text

The source publishes this enactment as a single document rather than provision by provision, so the whole text is below and there are no per-section pages for it. Nothing has been shortened.

2366 GI/2019 (1) jftLVªh laö Mhö ,yö&33004@99 REGD. NO. D. L.-33004/99 vlk/kj.k EXTRAORDINARY Hkkx III—[k.M 4

PART III—Section 4 izkf/dkj ls izdkf'kr PUBLISHED BY AUTHORITY la- 146] ubZ fnYyh] lkseokj] ebZ 6] 2019@oS'kk[k 16] 1941 No. 146] NEW DELHI, MONDAY, MAY 6, 2019/VAISAKHA 16, 1941 fo'ofo|ky; vuqnku vk;ksx vf/klwpuk ubZ fnYyh] 6 ebZ] 2019 Qk- la- 14&4@2012 ¼lhihih&II½½½½----—fo'ofo|ky; vuqnku vk;ksx vf/kfu;e] 1956 ¼1956 dk 3½ dh /kkjk 26 dh mi&/kkjk ¼1½ ds [kaM ¼N½ }kjk iznÙk 'kfDr;ksa dk iz;ksx djrs gq, vkSj fo'ofo|ky; vuqnku vk;ksx ¼f'kdk;r fuokj.k½ fofu;e] 2012 dk vf/kØe.k djrs g, fo'ofo|ky; vuqnku vk;ksx ,rn~}kjk fuEufyf[kr fofu;e cukrk gS] uker%& 1- laf{kIr uke] fofu;ksx vkSj izkjaHk % ¼d½ bu fofu;eksa dks fo'ofo|ky; vuqnku vk;ksx ¼Nk=ksa dh f'kdk;rksa dk fuokj.k½ fofu;e] 2019 dgk tk,xkA ¼[k½ os ,sls lHkh mPprj f'k{kk laLFkkuksa ij ykxw gksaxs] ftUgsa fdlh dsUnzh; vf/kfu;e vFkok jkT; vf/kfu;e ds rgr LFkkfir vFkok fuxfer fd;k x;k gks] vkSj fo'ofo|ky; vuqnku vk;ksx vf/kfu;e] 1956 dh /kkjk 2 ds [kaM ¼p½ ds rgr ekU;rk izkIr lHkh laLFkkuksa rFkk ,sls lHkh le fo'ofo|ky; laLFkkuksa ij ykxw gksaxs ftUgsa rRlaca/k dh /kkjk 3 ds rgr fo'ofo|ky; ?kksf"kr fd;k x;k gksA ¼x½ ;g fofu;e] “kkldh; jkti= esa izdkf'kr gksus dh frfFk ls izHkkoh gksaxsA 2- mÌÌÌÌs';% fdlh laLFkku esa igys ls ukekafdr Nk=ksa vkSj lkFk gh ,sls laLFkkuksa esa izos'k pkgus okys Nk=ksa dh dfri; f'kdk;rksa ds fuokj.k ds fy, volj iznku djuk vkSj bl laca/k esa ,d ra= LFkkfir djukA 3- ifjHkk"kk% tc rd fd bu fofu;eksa ds lanHkZ esa vU;Fkk visf{kr u gks% ¼d½ **vf/kfu;e** dk vfHkizk; fo'ofo|ky; vuqnku vk;ksx vf/kfu;e] 1956 ¼1956 dk 3½ ls gS( ¼[k½ **ihfM+r Nk=** ls vfHkizk; fdlh ,sls Nk= ls gS ftls bu fofu;eksa ds rgr ifjHkkf"kr f'kdk;rksa ds laca/k esa fdlh ekeys vFkok rRlaca/k fdlh ekeys esa dksbZ f'kdk;r gksA 2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] ¼x½ **egkfo|ky;** ls vfHkizk; vf/kfu;e dh /kkjk 12d dh mi/kkjk ¼1½ ds [kaM ¼[k½ esa bl izdkj ls ifjHkkf"kr fdlh laLFkku ls gSA ¼?k½ **egkfo|ky;h Nk= f'kdk;r fuokj.k lfefr** ¼lh,lthvkjlh½ ls vfHkizk; bu fofu;eksa ds rgr fdlh laLFkku ds Lrj ij] tksfd egkfo|ky; gks] xfBr fdlh lfefr ls gSA ¼³½ **vk;ksx** ls vfHkizk; fo'ofo|ky; vuqnku vk;ksx vf/kfu;e] 1956 dh /kkjk 4 ds rgr LFkkfir vk;ksx ls gSA ¼p½ **?kksf"kr izos'k uhfr** dk vfHkizk; laLFkku }kjk is'kd'k fd, tk jgs fdlh ikB~¸kØe ;k v/;;u dk;ZØe esa izos'k ds fy, laLFkku dh foojf.kdk esa izdkf'kr dh xbZ fdlh ,slh uhfr ls gS] ftlesa mlds varxZr vkus okyh izfØ;k,a Hkh 'kkfey gSaA ¼N½ **foHkkxh; Nk= f'kdk;r fuokj.k lfefr** ¼Mh,lthvkjlh½ ls vfHkizk; bu fofu;eksa ds rgr fdlh fo'ofo|ky; ds fdlh foHkkx] fo|ky; ;k dsaæ ds Lrj ij xfBr fdlh lfefr ls gSA ¼t½ **f'kdk;r** dk vfHkizk;] vkSj blesa fuEuor~ ds laca/k esa fdlh ihfM+r Nk= }kjk dh xbZ f'kdk;r¼rsa½ 'kkfey gSa] uker% i. laLFkku dh ?kksf"kr izos'k uhfr ds vuq:i fu/kkZfjr dh xbZ ;ksX;rk ds foijhr izos'k fn;k tkuk( ii. laLFkku dh ?kksf"kr izos'k uhfr ds rgr izfØ;k esa vfu;ferrk,a( iii. laLFkku dh ?kksf"kr izos'k uhfr ds vuq:i izos'k nsus ls badkj fd;k tkuk( iv. bu fofu;eksa ds mica/kksa ds vuq:i] laLFkk }kjk foojf.kdk dk izdk'ku u fd;k tkuk( v. laLFkku }kjk foojf.kdk esa ,slh dksbZ tkudkjh nsuk tksfd ÖkwBh ;k Hkzked gks] vkSj rF;ksa ij vk/kkfjr ugha gks( vi. fdlh Nk= }kjk ,sls laLFkku esa izos'k ysus ds iz;kstu ls tek fd, x, fdlh nLrkost tksfd mikf/k] fMIyksek ;k fdlh vU; iqjLdkj ds :i esa gks] dks vius ikl j[k ysuk ;k okil djus ls badkj djuk rkfd ,sls fdlh ikB~¸kØe ;k v/;;u dk;ZØe ds laca/k esa Nk= dks fdlh 'kqYd vFkok 'kqYdksa] dk Hkqxrku djus gsrq rS;kj fd;k tk lds vFkok etcwj fd;k tk lds ftlesa Nk= v/;;u ugha djuk pkgrk gks( vii. laLFkk dh ?kksf"kr izos'k uhfr esa fu/kkZfjr jkf'k ls vf/kd /kujkf'k dh ekax djuk( viii. Nk=ksa dh fofHkUu Jsf.k;ksa ds fy, izos'k esa lhVksa ds vkj{k.k ds laca/k esa orZeku esa ykxw fdlh dkuwu dk laLFkku }kjk mYya?ku fd;k tk,( ix. ,sls fdlh laLFkku dh ?kksf"kr izos'k uhfr ds rgr] vFkok vk;ksx }kjk fofgr fdUgha 'krksZsa] ;fn dksbZ gksa rks] ds rgr fdlh Hkh Nk= gsrq xzká Nk=of̀Ÿk ;k foŸkh; lgk;rk dk Hkqxrku ugha fd;k tkuk vFkok foyEc ls Hkqxrku fd;k tkuk( x. laLFkku ds 'kS{kf.kd dSysaMj esa] vFkok vk;ksx }kjk fofgr ,sls fdlh dSysaMj esa fofuÆn"V vuqlwph ls brj ijh{kkvksa ds vk;kstu esa] vFkok ijh{kk ds ifj.kkeksa dh ?kks"k.kk esa foyEc djuk( xi. foojf.kdk esa ;Fkk mfYyf[kr] vFkok laLFkku }kjk ykxw fdlh dkuwu ds fdlh mica/k ds rgr ;Fkk visf{kr Nk=ksa dh lqfo/kk iznku djus esa laLFkku }kjk foQy jguk( xii. Nk=ksa ds ewY;kadu ds fy, laLFkku }kjk viukbZ xbZ xSj& ikjn'khZ vFkok vuqfpr i)fr;kaa( xiii. ,sls fdlh Nk= dks 'kqYd ds izfrnk; esa foyac djuk] vFkok badkj djuk tksfd foojf.kdk esa mfYyf[kr le; ds Hkhrj] vFkok tSlk dh vk;ksx }kjk vf/klwfpr fd;k tk,] ds Hkhrj izos'k R;kx nsrk gS( xiv. vuqlwfpr tkfr] vuqlwfpr tutkfr] vU; fiNM+k oxZ] efgyk] vYila[;d vFkok fu'kDr Jsf.k;ksa dss Nk=ksa ds dfFkr HksnHkko dh f'kdk;r( xv. ços'k fn, tkus ds le; tSlk Hkjkslk fnyk;k x;k Fkk vFkok çnku fd, tkuk visf{kr Fkk ds vuq:i xq.koÙkkiw.kZ f'k{kk iznku ugha fd;k tkuk( rFkk ¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 3 xvi. Nk= ds mRihM+u ds vU; ekeys ds vykok ftu ij orZeku esa ykxw fdlh dkuwu ds naMkRed mica/kksa ds rgr dkjZokbZ dh tkuh gks] Nk= dk mRihM+u fd;k tkuk vFkok mls fu'kkuk cuk;k tkukA ¼>½ **laLFkku** ls vfHkizk; gS] tSlk fd lanHkZ gks] vf/kfu;e ds rgr fdlh fo'ofo|ky; vFkok egkfo|ky;

vFkok fdlh le fo'ofo|ky; laLFkku ls gS] vFkok fdlh fof'k"V fo/kk vFkok fØ;kdyki gsrq fdlh fo'ofo|ky; ds rgr LFkkfir fd, x, fdlh laLFkku ls gSA ¼´½ **laLFkkxr Nk= f'kdk;r fuokj.k lfefr** ¼vkbZ,lthvkjlh½ dk vfHkizk; bu fofu;eksa ds rgr fdlh fo'ofo|ky; ds Lrj ij] ,slh f'kdk;rksa ij dk;Zokgh djus ds fy, xfBr dh xbZ lfefr ls gS tks fo'ofo|ky; ds fdlh Hkh foHkkx ls lacf/kr ugha gks] mnkgj.k ds fy, Nk=kokl vkSj lkekU;

lqfo/kk,aA ¼V½ **yksdiky** dk vfHkizk; bu fofu;eksa ds rgr fu;qä yksdiky ls gS( ¼B½ **foojf.kdk** dk vfHkizk; vkSj blesa ,slk dksbZ Hkh izdk'ku 'kkfey gS] pkgs og eqfnzr Lo:i esa vFkok vU;Fkk gks] ftls tulk/kkj.k ¼ftlesa ,sls laLFkku esa izos'k ikus ds bPNqdksa lfgr½ dks ,d laLFkk ls lacaf/kr fu"i{k vkSj ikjn'khZ tkudkjh iznku djus ds fy, ,sls laLFkku vFkok fdlh izkf/kdj.k vFkok ,sls laLFkku }kjk ,slk djus ds fy, izkf/kd`r fd, x, fdlh O;fDr }kjk tkjh fd;k x;k gks( ¼M½ **{ks=** dk vfHkizk; ,d HkkSxksfyd {ks=] ftlesa jkT; 'kkfey gSa] ftUgsa bu fofu;eksa dks ykxw djus gsrq lqdj cukus ds iz;kstukFkZ ,slk fu/kkZfjr fd;k x;k gks% uker] nf{k.k&iwohZ {ks= ftlesa vka/kz izns'k] rsyaxkuk] iqMqpsjh] vaMeku vkSj fudksckj vkSj rfeyukMq 'kkfey gSa( nf{k.k&if'Pke {ks= esa dsjy] dukZVd vkSj y{k}hi 'kkfey gSa( if'Pkeh {ks= esa egkjk"Vª] xqtjkr] xksok] nknj vkSj uxj gosyh] neu vkSj nho 'kkfey gSa( e/; {ks= esa NŸkhlx<+] e/; izns'k vkSj jktLFkku 'kkfey gSa( mŸkjh {ks= esa tEew vkSj d'ehj] fnYyh] fgekpy izns'k] iatkc] gfj;k.kk] fnYyh] mŸkjk[kaM] mŸkj izns'k] mÙkjk[kaM vkSj paMhx<+ 'kkfey gSa( iwoksZŸkj {ks= esa vle] es?kky;] fetksje] ef.kiqj] f=iqjk] v#.kkpy izns'k] flfDde vkSj ukxkySaM 'kkfey gSa] vkSj iwohZ {ks= esa if'Pke caxky] fcgkj] Ökkj[kaM vkSj vksfM'kk 'kkfey gSaA ¼<+½ **jkT;** dk vfHkizk; lafo/kku dh izFke vuqlwph esa fofufnZ"V fdlh jkT; ls gS ftlesa la?k jkT; {ks= Hkh 'kkfey gS( ¼.k½ **Nk=** ls vfHkizk; fdlh ,sls laLFkku] ftlesa ;g fofu;e ykxw gksrs gSa] esa ukekafdr fdlh O;fDRk] vFkok ukekafdr gksus ds fy, izos'k izkIr ds bPNqd O;fDRk ls gS( ¼r+½ **fo'ofo|ky;** ls vfHkizk; vf/kfu;e dh /kkjk 2 dh [kaM ¼p½ esa ;Fkk ifjHkkf"kr fdlh fo'ofo|ky;

ls gS] vFkok tgka lanHkZ ds vuqlkj] rRlaca/k dh /kkjk 3 ds rgr bl izdkj ?kksf"kr fd, tkus okyk dksbZ le fo'ofo|ky; laLFkku gksA ¼Fk½ **fo'ofo|ky; Nk= f'kdk;r fuokj.k lfefr** ¼;w,lthvkjlh½ ls vfHkizk; fo'ofo|ky; ds Lrj ij Mh,lthvkjlh] vkbZ,lthvkjlh vFkok lh,lthvkjlh ds fu.kZ; ds ifj.kkeLo:i mith f'kdk;rksa ij dkjZokbZ djus ds fy, bu fofu;eksa ds rgr xfBr fdlh lfefr ls gSA 4- foojf.kdk dk vfuok;Z izdk'ku] bldh fo"k;oLrq rFkk ewY; fu/kkZj.k% 1- çR;sd laLFkku] vius ikBîØe ;k vè;;u ds fdlh Hkh dk;ZØe esa ços'k vkjaHk djus dh frfFk ls de ls de lkB fnu dh lekfIr ls iwoZ viuh osclkbV ij ,d foojf.kdk çdkf'kr vkSj@vFkok viyksM djsxk] ftlesa bl rjg ds laLFkku esa ços'k ysus ds bPNqd O;fä;ksa vkSj vke turk dh tkudkjh ds fy, fuEuor~ tkudkjh varfoZ"V gksxh] uker% ¼d½ izR;sd ikBîØe vFkok vè;;u ds dk;ZØe ds fy,] f'k{k.k ds ?kaVksa] O;kogkfjd l=ksa vkSj vU;

dk;Z ds lkFk&lkFk vè;;u ds dk;ZØeksa vkSj ikBîØeksa dh lwph lfgr mi;qDr lkafofèkd çkfèkdj.k vFkok laLFkku] tSlk ekeyk gks] }kjk fofufnZ"V ikBîØe dh O;kid :ijs[kk( ¼[k½ ftl f'k{kk o"kZ gsrq ços'k fn, tkus dk çLrko gks] mlds izR;sd ikBîØe vFkok vè;;u ds dk;ZØe ds laca/k esa] mi;qDr lkafofèkd çkfèkdj.k }kjk vuqeksfnr lhVksa dh la[;k( ¼x½ laLFkku }kjk fofufnZ"V fdlh fo'ks"k ikBîØe vFkok vè;;u dk;ZØe esa Nk= ds :i esa ços'k ds fy, O;fä;ksa dh U;wure vkSj vfèkdre vk;q lhek lfgr 'kSf{kd ;ksX;rk vkSj ik=rk dh 'krsZa( 4 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] ¼?k½ bl izdkj ds ços'k ds fy, vkosnu djus okys ;ksX; mEehnokjksa ds p;u dh çfØ;k] ftlesa çR;sd ikBîØe vFkok vè;;u dk;ZØe esa ços'k ds fy, ,sls vH;fFkZ;ksa ds p;u ds fy, ijh{kk ;k bErgku ds fooj.k ds lacaèk esa lHkh laxr tkudkjh vkSj ços'k ijh{kk ds fy, fuèkkZfjr 'kqYd dh jkf'k 'kkfey gS( ¼³½ fdlh ikBîØe ;k vè;;u dk;ZØe esa v/;;u djus ds fy, ,sls laLFkku esa HkrÊ fd, x, Nk=ksa }kjk ns; 'kqYd] tek jkf'k;ksa vkSj vU; çHkkjksa ds çR;sd ?kVd vkSj ,sls Hkqxrkuksa dh vU; fucaèku vkSj 'krs±( ¼p½ 'kkfLr yxk, tkus vkSj laxzg.k fd, tkus gsrq fu;e@fofu;e] fofufnZ"V 'kh"kZ vFkok Jsf.k;ka] yxk, tkus okyh 'kkfLr dh U;wure vkSj vfèkdre jkf'k( ¼N½ ,sls laLFkkuksa esa nkf[kyk ysus okys Nk=ksa }kjk ;fn ikBîØe ;k v/;;u dk;ZØe ds iwjk gksus ls igys vFkok ds ckn nkf[kyk NksM+ fn;k tkrk gS rks Nk=ksa dks izfrnk; fd, tkus okys f'k{k.k 'kqYd vkSj vU; izHkkjksa dk izfr'kr] rFkk le; lhek ftlds Hkhrj rFkk i)fr ftlls Nk=ksa dks ,slk izfrnk; fd;k tk,xk( ¼t½ mudh 'kSf{kd ;ksX;rk f'k{k.k ladk; dk fooj.k] mudh fu;qfDRk dk Lo:i ¼fu;fer@ vH;kxr@vfrfFk½ vkSj mlds çR;sd lnL; ds f'k{k.k vuqHko ds lkFk( ¼>½ HkkSfrd vkSj 'kS{kf.kd cqfu;knh <kaps vkSj Nk=kokl vkSj blds 'kqYd] iqLrdky;] vLirky vFkok m|ksx] tgka Nk=ksa dks O;kogkfjd çf'k{k.k fn;k tkuk gks] lfgr vU; lqfo/kkvksa ds laca/k esa tkudkjh vkSj fo'ks"k:i ls Nk=ksa }kjk laLFkku esa izos'k izkIr djus ij izkIr gksus okyh lqfo/kkvksa dk C;ksjk varfoZ"V gks( ¼´½ laLFkku ds ifjlj ds Hkhrj vFkok ckgj Nk=ksa }kjk vuq'kklu cuk, j[kus ds laca/k esa lHkh laxr funs'k] vkSj] fo'ks"k:i ls fdlh Nk= vFkok Nk=ksa dh jSfxax fuf"k) djus laca/kh ,sls vuq'kklu dks cuk, j[kus vkSj mudk mYya?ku fd, tkus ds ifj.kkeksa vkSj laxr lkafof/kd fofu;ked izkf/kdj.k }kjk bl laca/k esa rS;kj fd, x, fdlh fofu;e ds mica/kksa dk mYYka?ku fd, tkus ds ifj.kkeksa dk C;ksjk varfoZ"V gksxk( rFkk ¼V½ vk;ksx }kjk ;Fkk fofufnZ"V dksbZ vU; tkudkjh% c'krsZ fd] izR;sd laLFkku bl fofu;e ds [kaM ¼d½ ls ¼V½ esa mfYyf[kr tkudkjh dks viuh osclkbV ij çdkf'kr@viyksM djsxk] vkSj fofHkUu lekpkji=ksa vkSj vU; ehfM;k ds ek/;e ls izeq[krk ls iznf'kZr djrs gq, foKkiuksa ds ek/;e ls bPNqd Nk=ksa vkSj vke turk dk /;ku osclkbV ij bl rjg ds çdk'ku dh vksj fnyk;k tk,xk A 2- çR;sd laLFkku viuh foojf.kdk dh çR;sd eqfær çfr dk ewY; fu/kkZfjr djsxk] tksfd foojf.kdk ds çdk'ku vkSj forj.k dh mfpr ykxr ls vf/kd ugha gksxh vkSj foojf.kdk ds çdk'ku] forj.k ;k fcØh ls dksbZ ykHk vftZr ugha fd;k tk,xkA 5- Nk= f'kdk;r fuokj.k lfefr;ka ¼,lthvkjlh½% d- egkfo|ky;h Nk= f'kdk;r fuokj.k lfefr ¼lh,lthvkjlh½ ¼i½ fdlh Hkh ihfM+r Nk= dh egkfo|ky; ls lacaf/kr fdlh Hkh f'kdk;r dks fuEufyf[kr lajpuk okyh egkfo|ky;h Nk= f'kdk;r fuokj.k lfefr ¼lh,lthvkjlh½ dks Hkstk tk,xk% ¼d½ egkfo|ky; dk izkpk;Z& lHkkifr( ¼[k½ izkpk;Z }kjk f'k{k.k ladk; ls rhu ofj"B lnL;x.kksa dks ukefufnZ"V fd;k tk,xk& lnL;x.k( ¼x½ egkfo|ky; ds Nk=ksa esa ls ,d çfrfuf/k] ftls izkpk;Z }kjk 'kS{kf.kd ;ksX;rk@[ksydwn esa mRd"̀Vrk@lg&ikBî fØ;kdykiksa esa mlds fu"iknu ds vk/kkj ij ukefufnZ"V fd;k tk,xk& fo'ks"k vkeaf=frA ¼ii½ lnL;x.kksa rFkk fo'ks"k vkeaf=fr dk dk;Zdky nks o"kksZa dk gksxkA ¼iii½ cSBd ds fy, x.kiwfrZ] lHkkifr lfgr ijarq fo'ks"k vkeaf=fr ds vykok] rhu LknL;x.kksa dh gksxhA ¼iv½ f'kdk;rksa ij fopkj djrs gq, lh,lthvkjlh uSlfxZd U;k; ds fl)karksa dk ikyu djsxhA ¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 5 ¼v½ lh,lthvkjlh fjiksVZ dks viuh flQkfj'kksa] ;fn dksbZ gks rks] ds lkFk lac) djus okys fo'ofo|ky;

ds dqyifr dks f'kdk;r izkfIr dh frfFk ls 15 fnukssa dh vof/k ds Hkhrj Hkstsxk rFkk bldh ,d izfr ihfM+r Nk= dks Hkh Hksth tk,xhA [k- foHkkxh; Nk= f'kdk;r fuokj.k lfefr ¼Mh,lthvkjlh½ ¼i½ fdlh Hkh ihfM+r Nk= dh fo'ofo|ky; ds fdlh Hkh foHkkx] vFkok fo|ky;] vFkok dsUnz ls lacaf/kr fdlh Hkh f'kdk;r dks foHkkx] fo|ky; vFkok dsUnz] tSlk Hkh ekeyk gks] }kjk xfBr dh tkus vkSj fuEufyf[kr lajpuk okyh foHkkxh; Nk= f'kdk;r fuokj.k lfefr ¼Mh,lthvkjlh½ dks Hkstk tk,xk] uker% ¼d½ foHkkx] fo|ky;] vFkok dsUnz dk v/;{k] pkgs mls fdlh Hkh inuke ls tkuk tk,& lHkkifr( ¼[k½ foHkkx@fo|ky;@dsUnz ds ckgj ls dqyifr }kjk ukefufnZ"V fd, tkus okys nks vkpk;Z& lnL;( ¼x½ ladk; dk lnL;] tks f'kdk;r fuokj.k dh iz.kkyh ls Hkyh& Hkkafr ifjfpr gks] dks lHkkifr }kjk ukefufnZ"V fd;k tk,xk& lnL;( ¼?k½ egkfo|ky; ds Nk=ksa esa ls ,d çfrfuf/k] ftls dqyifr }kjk 'kS{kf.kd ;ksX;rk@[ksydwn esa mRd"̀Vrk@lg&ikBî fØ;kdykiksa esa mlds fu"iknu ds vk/kkj ij ukefufnZ"V fd;k tk,xk& fo'ks"k vkeaf=fr ¼ii½ lHkkifr] lfefr ds lnL;ksa vkSj fo'ks"k vkeaf=fr dk dk;Zdky nks o"kksZa dk gksxkA ¼iii½ Mh,lthvkjlh dh cSBd ds fy, x.kiwfrZ] lHkkifr lfgr ijarq fo'ks"k vkeaf=fr ds vykok] rhu LknL;x.kksa dh gksxhA ¼iv½ vius le{k izLrqr f'kdk;rksa ij fopkj djrs gq, Mh,lthvkjlh uSlfxZd U;k; ds fl)karksa dk ikyu djsxhA ¼v½ Mh,lthvkjlh viuh fjiksVZ dks flQkfj'kksa] ;fn dksbZ gksa rks] ds lkFk laLFkku ds eqf[k;k@ dqyifr dks f'kdk;r izkfIr dh frfFk ls 15 fnukssa dh vof/k ds Hkhrj Hkstsxk rFkk bldh ,d izfr ihfM+r Nk= dks Hkh Hksth tk,xhA x- laLFkkxr Nk= f'kdk;r fuokj.k lfefr ¼vkbZ,lthvkjlh½ ¼i½ tc f'kdk;r fdlh fo'ofo|ky; ds fdlh 'kS{kf.kd foHkkx] fo|ky; vFkok dsUnz] tSlk Hkh ekeyk gks] ls lac) ugha gks rks ekeys dks dqyifr egksn; }kjk fuEuor lajpuk ds lkFk xfBr dh tkus okyh ,d laLFkkxr Nk= f'kdk;r fuokj.k lfefr ¼vkbZ,lthvkjlh½ dks Hkstk tk,xk( uker% ¼d½ laLFkku dk le&dqyifr@ladk; v/;{k@ofj"B vkpk;Z& lHkkifr( ¼[k½ Nk= ladk; v/;{k@ladk; v/;{k] Nk= dY;k.k& lnL;( ¼Xk½ lHkkifr ds vykok ,d ofj"B f'k{kkfon~& lnL;( ¼?k½ dqykuq'kkld@ofj"B f'k{kkfon~& lnL;

¼³½ egkfo|ky; ds Nk=ksa esa ls ,d çfrfuf/k] ftls dqyifr }kjk 'kS{kf.kd ;ksX;rk@[ksydwn esa mRd"̀Vrk@lg&ikBî fØ;kdykiksa esa mlds fu"iknu ds vk/kkj ij ukefufnZ"V fd;k tk,xk& fo'ks"k vkeaf=frA ¼ii½ lfefr ds lnL;ksa dk dk;Zdky nks o"kksZa dk gksxkA ¼iii½ vkbZ,lthvkjlh dh cSBd ds fy, x.kiwfrZ] lHkkifr lfgr ijarq fo'ks"k vkeaf=fr ds vykok] rhu LknL;x.kksa dh gksxhA ¼iv½ vius le{k izLrqr f'kdk;rksa ij fopkj djrs gq, vkbZ,lthvkjlh uSlfxZd U;k; ds fl)karksa dk ikyu djsxhA ¼v½ vkbZ,lthvkjlh viuh fjiksVZ dks flQkfj'kksa] ;fn dksbZ gksa rks] ds lkFk dqyifr dks f'kdk;r izkfIr dh frfFk ls 15 fnukssa dh vof/k ds Hkhrj Hkstsxk rFkk bldh ,d izfr ihfM+r Nk= dks Hkh Hksth tk,xhA 6 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] ?k- fo'ofo|ky; Nk= f'kdk;r fuokj.k lfefr ¼;w,lthvkjlh½ ¼i½ ,d lac) fo'ofo|ky; ds dqyifr] mruh la[;k esa fo'ofo|ky; Nk= f'kdk;r fuokj.k lfefr;ksa ¼;w,lthvkjlh½ dk xBu djsaxs] tSlk fd ,d ;k ,d ls vf/kd lh,lthvkjlh ;k Mh,lthvkjlh ;k vkbZ,lthvkjlh }kjk vulqy>h f'kdk;rksa ij fopkj djus ds fy, vko';d gks vkSj çR;sd ;w,lthvkjlh] egkfo|ky;ksa@foHkkxksa@laLFkkuksa ls mRiUu gksus okyh f'kdk;rksa ij] dqyifr }kjk mls iznÙk fd, x, {ks=kf/kdkj {ks= ds vk/kkj ij dk;Zokgh dj ldrk gSA d½ fo'ofo|ky; dk ,d ofj"B vkpk;Z& lHkkifr( [k½ ladk; v/;{k] Nk= dY;k.k vFkok led{k & lnL;( x½ lac) egkfo|ky;ksa ls fy, x, nks çkpk;Z] tks fd leh{kk/khu lh,lthvkjlh dh fjiksVksaZ ls u tqM+s gksa] dqyifr }kjk ukfer fd, tkus okys gSa& lnL;( ?k½ fo'ofo|ky; dk ,d vkpk;Z & lnL;( ³½ egkfo|ky; ds Nk=ksa esa ls ,d çfrfuf/k] ftls dqyifr }kjk 'kS{kf.kd ;ksX;rk@[ksydwn esa mRd"̀Vrk@lg&ikBî fØ;kdykiksa esa mlds fu"iknu ds vk/kkj ij ukefufnZ"V fd;k tk,xk& fo'ks"k vkeaf=frA ¼ii½ lHkkifr rFkk lfefr ds lnL;ksa vkSj fo'ks"k vkeaf=fr dk dk;Zdky nks o"kksZa dk gksxkA ¼iii½ cSBd ds fy, x.kiwfrZ] lHkkifr lfgr ijarq fo'ks"k vkeaf=fr ds vykok] rhu LknL;x.kksa dh gksxhA ¼iv½ vius le{k f'kdk;rksa ij fopkj djrs gq, ;w,lthvkjlh uSlfxZd U;k; ds fl)karksa dk ikyu djsxhA ¼v½ ;w,lthvkjlh viuh fjiksVZ vkSj flQkfj'ksa] ;fn dksbZ gksa rks] ds lkFk f'kdk;r ls lacaf/kr egkfo|ky;

ds izkpk;Z@foHkkxk/;{k@fo|ky;@laLFkku dks f'kdk;r izkfIr dh frfFk ls 15 fnukssa dh vof/k ds Hkhrj Hkstsxh rFkk bldh ,d izfr ihfM+r Nk= dks Hkh Hksth tk,xhA ¼vi½ fo'ofo|ky; Nk= f'kdk;r fuokj.k lfefr ds fu.kZ; ls O;fFkr dksbZ Hkh Nk=] bl rjg ds fu.kZ; dh çkfIr dh frfFk ls iaæg fnuksa dh vof/k ds Hkhrj] yksdiky ds le{k vihy dj ldrk gSA 6666---- yksdiky dh fu;qfDRk] lsokdky] mls in ls gVk;k tkuk vkSj lsok dh 'krsZa% ¼i½ ;w,lthvkjlh ds fu.kZ;ksa ds fo:) lquokbZ djus vkSj fu.kZ; nsus vkSj vihy djus ds fy, ,d ;k ,d ls vf/kd va'kdkfyd inkf/kdkfj;ksa dks yksdiky ds :i esa ukfer fd;k tk,xk( c'krsZ fd] ml jkT; esa fLFkr lHkh jkT; fo'ofo|ky;ksa ¼lkoZtfud ds lkFk& lkFk futh fo'ofo|ky;ksa½ ds laca/k esa ,d jkT; ds fy, ,d ls vf/kd yksdiky ugha gksaxs] ftUgsa jkT; ljdkj }kjk fu;qä fd;k tk,xk( c'krsZ vkxs fd] ,d {ks= esa fLFkr dsaæh; fo'ofo|ky;ksa vkSj le fo'ofo|ky; laLFkkuksa ds fy, ,d ls vf/kd yksdiky ugha gksaxs] ftUgsa dsaæ ljdkj }kjk fu;qä fd;k tk,xkA

(ii) yksdiky] f'k{kk vFkok vuqla/kku ds {ks= esa ç[;kr O;fä gksaxs] tks fdlh fo'ofo|ky; ds dqyifr jg pqds gksaA

(iii) fdlh jkT; esa jkT; fo'ofo|ky;ksa ds fy, yksdiky] ml jkT; ds fdlh Hkh fo'ofo|ky; ds lkFk fgrksa ds Vdjko esa ugha gksxk( vkSj ml {ks= esa fLFkr dsaæh; fo'ofo|ky;ksa vkSj le fo'ofo|ky;ksa gsrq yksdiky] bl rjg dh fu;qfä ls igys vFkok mlds i'pkr~] ml {ks= esa fLFkr fo'ofo|ky; vFkok le fo'ofo|ky; laLFkku ds lkFk fdlh Hkh rjg ds fgrksa ds Vdjko esa ugha gksaxsA ¼iv½ ,d jkT; ljdkj bl iz;kstukFkZ xfBr ,d [kkst lfefr }kjk lq>k, x, rhu ukeksa ds iSuy esa ls yksdiky dh fu;qfä djsxh] ftlesa fuEufyf[kr 'kkfey gksaxs] uker% ¼d½ jkT;iky ;k mijkT;iky dk ,d ukfefr] tSlk Hkh ekeyk gks] tks mPprj f'k{kk ds {ks= esa çfrf"Br O;fä gks& lHkkifr( ¼[k½ jkT; ds jkT;iky@la?k “kkflr jkT; ds mijkT;iky }kjk ukfer fd;k tkus okyk jkT;

lkoZtfud fo'ofo|ky; dk dqyifr& lnL;( ¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 7 ¼x½ jkT; ljdkj }kjk ukfer fd;k tkus okyk ,d jkT; futh fo'ofo|ky; dk dqyifr& lnL;( ¼?k½ jkT; mPprj f'k{kk ifj"kn~ dk v/;{k vFkok ifj"kn ds 'kS{kf.kd lnL;ksa esa ls mudk ukfefr& lnL;( ¼³½ mPprj f'k{kk ds fy, mÙkjnk;h jkT; ljdkj ds ç/kku lfpo@lfpo& lnL; lfpo( ¼v½ dsaæ ljdkj bl iz;kstukFkZ xfBr ,d [kkst lfefr }kjk lq>k, x, rhu ukeksa ds iSuy esa ls yksdiky dh fu;qfä djsxh] ftlesa fuEufyf[kr 'kkfey gksaxs] uker% ¼d½ fo'ofo|ky; vuqnku vk;ksx ds v/;{k egksn; vFkok muds ukfefr& lHkkifr( ¼[k½ fdlh dsUnzh; fo'ofo|ky; dk dqyifr ftls dsUæ ljdkj }kjk ukefufnZ"V fd;k tk,xk& lnL;( ¼x½ fdlh le fo'ofo|ky; laLFkku dk dqyifr ftls dsUnz ljdkj }kjk ukefufnZ"V fd;k tk,& lnL;( ¼?k½ dsUnz ljdkj dk ukfefr tksfd la;qDr lfpo ds in ls uhps u gks& lnL;( ¼³½ fo'ofoo|ky; vuqnku vk;ksx ds lfpo egksn;& lnL; lfpo( ¼vi½ yksdiky dks in xzg.k djus dh frfFk ls rhu o"kZ dh vof/k vFkok lÙkj o"kZ dh vk;q gksus rd] buesa ls tks Hkh igys gks] ds fy, fu;qä fd;k tk,xk] vkSj og leku jkT; ;k {ks= ds fy,] tSlk fd ekeyk gks] ,d vkSj dk;Zdky ds fy, iqufuZ;qfä gksus ds fy, ik= gksxkA ¼vii½ lquokbZ dk lapkyu djus ds fy,] yksdiky dks] ;k=k ij gq, fd, x, O;; dh izfriwfrZ lfgr fo'ofo|ky; vuqnku vk;ksx }kjk fu/kkZfjr fd, x, ekunaMksa ds vuqlkj] izfr fnu] çfr cSBd ds vk/kkj ij 'kqYd dk Hkqxrku fd;k tk,xkA ¼viii½ jkT; ds yksdiky ds ekeys esa jkT; ljdkj }kjk vkSj fdlh {ks= ds yksdiky ds ekeys esa dsUæ ljdkj }kjk yksdiky dks bu fofu;eksa ds rgr ;Fkk ifjHkkf"kr dnkpkj ;k nqO;Zogkj ds vkjksi fl) gksus ij in ls gVk;k tk ldrk gSA ¼ix½ de ls de mPp U;k;ky; ds U;k;k/kh'k ds in ij vklhu U;k;ewfrZ }kjk dh xbZ tkap ds vykok yksdiky dks inP;qr djus gsrq dksbZ vkns'k tkjh ugha fd;k tk,xk] vkSj bl izdkj dh xbZ tkap esa yksdiky dks lquokbZ dk ,d mfpr volj Hkh iznku fd;k tk,xkA 7- yksdiky ds dk;Zdj.k %

(i) yksdiky] Nk= }kjk bu fofu;eksa ds rgr micaf/kr lHkh fodYiksa dks viukus ds i'pkr~ gh ihfM+r Nk= dh vihy dh lquokbZ djsaxsA

(ii) ;|fi] ijh{kk ds lapkyu esa vFkok ewY;kadu dh izfØ;k esa xM+cM+h ds eqÌksa dks yksdiky ds lanfHkZr fd;k tk ldrk gS] rFkkfi] yksdiky }kjk mŸkj iqfLrdkvksa ds iquewZY;kadu vFkok vadksa dks iqu% ;ksx djus gsrq dksbZ vihy vFkok vkosnu ij yksdiky }kjk lquokbZ ugha dh tk,xh] tc rd fd HksnHkko dh fdlh fof'k"V ?kVuk ds ifj.kkeksa dks izHkkfor djus okyh fdlh fof'k"V vfu;ferrk dks bafxr ugha fd;k tkrk gSA

(iii) yksdiky] dfFkr :i ls fd, x, HksnHkko dh f'kdk;rksa dh lquokbZ djus ds fy,] U;k;& fe= ds :i esa fdlh Hkh O;fä dh lgk;rk izkIr dj ldrk gSA

(iv) yksdiky ihfM+r Nk=¼=ksa½ ls vihy izkIr gksus ds 30 fnuksa ds Hkhrj f'kdk;rksa dk lek/kku ds fy, lHkh iz;kl djsxkA 8- yksdiky rFkk Nk= f'kdk;r fuokj.k lfefr;ksa }kjk f'kdk;rksa ds fuokj.k gsrq izfØ;k% ¼i½ izR;sd laLFkku] bl vf/klwpuk ds tkjh gksus dh frfFk ls rhu ekg dh vof/k ds Hkhrj ,d vkWuykbu iksVZy rS;kj djsxk] tgka dksbZ Hkh ihfM+r Nk= viuh f'kdk;r ds fuokj.k ds fy, vkosnu dj ldrk gSA ¼ii½ vkWuykbu f'kdk;r izkIr gksus ij laLFkku] vkWuykbu f'kdk;r dh izkfIr ds 15 fnuksa ds Hkhrj viuh fVIif.k;ksa lfgr f'kdk;r dks mi;qZDRk Nk= f'kdk;r fuokj.k lfefr dks HkstsxkA 8 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] ¼iii½ Nk= f'kdk;r fuokj.k lfefr] tSlk Hkh ekeyk gks] f'kdk;r dh lquokbZ ds fy, ,d frfFk fu/kkZfjr djsxh ftldh tkudkjh laLFkku vkSj ihfM+r Nk= dks nh tk,xhA ¼iv½ ihfM+r Nk= ;k rks O;fäxr :i ls is'k gks ldrk gS vFkok viuk i{k j[kus ds fy, vius fdlh izfrfuf/k dks vf/k—r dj ldrk gSA ¼v½ fo'ofo|ky; Nk= f'kdk;r fuokj.k lfefr }kjk lek/kku ugha dh xbZ f'kdk;rksa] dks bu fofu;eksa esa micaf/kr le;kof/k ds Hkhrj yksdiky dks Hkstk tk,xkA ¼vi½ laLFkku] f'kdk;rksa ds 'kh?kz fuiVku gsrq] yksdiky vFkok Nk= f'kdk;r fuokj.k lfefr¼;ksaa½] tSlk Hkh ekeyk gks] lg;ksx djsaxs( vkSj ,slk ugha fd, tkus ij yksdiky }kjk vk;ksx dks tkudkjh nh tk ldrh gS tks bu fofu;eksa ds mica/kksa ds vuq:i dkjZokbZ djsxkA ¼vii½ yksdiky] nksuksa i{kksa dks lqus tkus dk ,d mfpr volj iznku djus ds ckn] dk;Zokfg;ka lekIr gksus ij rRlaca/kh dkj.kksa lfgr] bl izdkj dk vkns'k ikfjr djsxk] tSlk og mi;qDr le>s] rkfd f'kdk;r dk lek/kku gks lds vkSj ihfM+r Nk= dks tSlk mi;qDr gks] jkgr iznku dh tk ldsA ¼viii½ laLFkku ds lkFk gh lkFk ihfM+r Nk= dks yksdiky ds gLrk{kj ds rgr tkjh dh xbZ vkns'k dh izfr;ka miyC/k djkbZ tk,axh vkSj laLFkku] vkns'k dh izfr dks lkekU; tkudkjh ds fy, bls viuh osclkbV ij Hkh MkysxkA ¼ix½ laLFkku] yksdiky dh flQkfj'kksa dk vuqikyu djsxk vkSj laLFkku }kjk flQkfj'kksa dk vuqikyu ugha fd, tkus ds laca/k esa yksdiky] vk;ksx dks tkudkjh iznku djsxkA ¼x½ tgka f'kdk;r ÖkwBh ;k rqPN ikbZ tkrh gS ml fLFkfr esa yksdiky f'kdk;rdrkZ ds fo:) mi;qZDr dkjZokbZ fd, tkus dh flQkfj'k dj ldrk gSA 9- yksdiky vkSj Nk= f'kdk;r fuokj.k lfefr;ksa ds laca/k esa tkudkjh% laLFkku viuh osclkbV vkSj viuh foojf.kdk esa Li"V:i ls blds {ks=kf/kdkj esa vkus okyh Nk= f'kdk;r fuokj.k lfefr¼;ksa½ rFkk vihy fd, tkus ds iz;kstukFkZ yksdiky ds laca/k esa lHkh laxr tkudkfj;ka miyC/k djk,xkA 10- vuqikyu ugha fd, tkus ds ifj.kke% vk;ksx] fdlh Hkh laLFkku ds laca/k esa] tks tkucw>dj bu fofu;eksa dk mYya?ku djrs gSa vFkok ckj& ckj yksdiky vFkok f'kdk;r fuokj.k lfefr¼;ksa½] tSlk Hkh ekeyk gks] dh flQkfj'kksa dks vuqikyu ugha djrs gSa] muds fo:)

fuEuor~ ,d vFkok ,d ls vf/kd dk;Zokfg;ka dj ldrs gSa] uker% ¼d½ vf/kfu;e dh /kkjk 12[k ds rgr vuqnku izkIr djus ds fy, mi;qDrrk dh ?kks"k.kk dks okil ysuk( ¼[k½ laLFkku dks vkoafVr fdlh Hkh vuqnku dks jksdk tk ldrk gS( ¼x½ vk;ksx ds fdlh Hkh lkekU; vFkok fo'ks"k lgk;rk dk;ZØe ds rgr fdlh Hkh lgk;rk dks izkIr djus gsrq fopkj fd, tkus ds fy, laLFkku dks v;ksX; ?kksf"kr djuk( ¼?k½ mi;qä ehfM;k esa izeq[krk ls iznÆ'kr dj vkSj vk;ksx dh osclkbV ij iksLV dj laHkkfor vH;fFkZ;ksaa lfgr tulk/kkj.k dks lwfpr djuk] rFkk bl ckcr ?kks"k.kk djuk dh laLFkku esa f'kdk;rksa ds fuokj.k ds fy, U;wure ekud ekStwn ugha gSa( ¼³½ egkfo|ky; ds ekeys esa] lac)rk dks okil ysus ds fy, lac) fo'ofo|ky; dks flQkfj'k djuk( ¼p½ le fo'ofo|ky; laLFkku ds ekeys esa bl izdkj dh dkjZokbZ djuk] tks vko';d] mi;qDr vkSj lVhd izrhr gks( ¼N½ le fo'ofo|ky; laLFkku ds ekeys esa le fo'ofo|ky; laLFkku ds :Ik esa ?kks’k.kk dks okil fy;k tkus ds fy,] ;fn vko';d gks rks] dsaæ ljdkj dks flQkfj'k djuk( ¼t½ jkT; vf/kfu;e ds rgr LFkkfir vFkok fuxfer fo'ofo|ky; ds ekeys esa jkT; ljdkj dks vko';d vkSj mfpr dkjZokbZ djus dh flQkfj'k djuk( ¼>½ xSj&vuqikyu ds fy, laLFkku ds fo:) ,slh vU; dkjZokbZ djuk tks vko';d vkSj mfpr le>h tk,A ¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 9 c'krsZ fd] bl fofu;eksa ds rgr vk;ksx }kjk dksbZ dkjZokbZ ugha dh tk,xh] tc rd fd laLFkku dks viuh fLFkfr Li"V djus ds fy, volj ugha fn;k x;k gks vkSj mlss lqus tkus dk volj iznku ugha fd;k x;k gksA 11- bu fofu;eksa esa mfYyf[kr dksbZ Hkh 'krZ] fo'ofo|ky; vuqnku vk;ksx ¼f'kdk;r fuokj.k½ fofu;e] 2012 ds mica/kksa ds rgr fu;qDr fdlh in/kkjh yksdiky ds dk;Zdky dh vof/k ds nkSjku mlds in ij cus jgus dks izfrdwy :i ls izHkkfor ugha djsxh( dk;Zdky lekIr gksus ds i'pkr~ yksdiky] dh fu;qfDr fo'ofo|ky; vuqnku vk;ksx ¼Nk=ksa dh f'kdk;rksa dk fuokj.k½ laca/kh fofu;e] 2019 ds vuq:i dh tk,xhA izks- jtuh'k tSu] lfpo [foKkiu&III@4@vlk-@30@19] UNIVERSITY GRANTS COMMISSION NOTIFICATION New Delhi, the 6th May, 2019 F.No. 14-4/2012(CPP-II).—In exercise of the powers conferred under clause (g) of sub-section (1) of Section 26 of the University Grants Commission Act, 1956 (3 of 1956), and in supersession of the University Grants Commission (Grievance Redressal) Regulations, 2012, the University Grants Commission hereby makes the following regulations, namely -

1. SHORT TITLE, APPLICATION AND COMMENCEMENT:

a) These regulations shall be called as the University Grants Commission (Redress of Grievances of Students) Regulations, 2019.

b) They shall apply to all higher education institutions, whether established or incorporated by or under a Central Act or a State Act, and every institution recognized by the University Grants Commission under clause (f) of Section 2 of the University Grants Commission Act, 1956 and to all institutions deemed to be a University declared as such under Section 3 therein.

c) They shall come into force from the date of their publication in the Official Gazette.

2. OBJECTIVE:

To provide opportunities for redress of certain grievances of students already enrolled in any institution, as well as those seeking admission to such institutions, and a mechanism thereto.

3. DEFINITION: IN THESE REGULATIONS, UNLESS THE CONTEXT OTHERWISE REQUIRES:

(a) “Act” means the University Grants Commission Act, 1956 (3 of 1956);

(b) “aggrieved student” means a student, who has any complaint in the matters relating to or connected with the grievances defined under these regulations.

(c) “college” means any institution, so defined in clause (b) of sub-section (1) of section 12A of the Act.

(d) “Collegiate Student Grievance Redressal Committee” (CSGRC) means a committee constituted under these regulations, at the level of an institution, being a college.

(e) “Commission” means the University Grants Commission established under section 4 of the UGC Act, 1956.

(f) “declared admission policy” means such policy, including the process there under, for admission to a course or program of study as may be offered by the institution by publication in the prospectus of the institution.

(g) “Departmental Student Grievance Redressal Committee” (DSGRC) means a committee constituted under these regulations, at the level of a Department, School or Centre of a University.

(h) “grievance” means, and includes, complaint(s) made by an aggrieved student in respect of the following, namely:

10 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] i. admission contrary to merit determined in accordance with the declared admission policy of the institution;

ii. irregularity in the process under the declared admission policy of the institution;

iii. refusal to admit in accordance with the declared admission policy of the institution;

iv. non-publication of prospectus by the institution, in accordance with the provisions of these regulations;

v. publication by the institution of any information in the prospectus, which is false or misleading, and not based on facts;

vi. withholding of, or refusal to return, any document in the form of certificates of degree, diploma or any other award or other document deposited by a student for the purpose of seeking admission in such institution, with a view to induce or compel such student to pay any fee or fees in respect of any course or program of study which such student does not intend to pursue;

vii. demand of money in excess of that specified to be charged in the declared admission policy of the institution;

viii. violation, by the institution, of any law for the time being in force in regard to reservation of seats in admission to different category of students;

ix. nonpayment or delay in payment of scholarships or financial aid admissible to any student under the declared admission policy of such institution, or under the conditions, if any, prescribed by the Commission;

x. delay by the institution in the conduct of examinations, or declaration of results, beyond the schedule specified in the academic calendar of the institution, or in such calendar prescribed by the Commission;

xi. failure by the institution to provide student amenities as set out in the prospectus, or is required to be extended by the institution under any provisions of law for the time being in force;

xii. non-transparent or unfair practices adopted by the institution for the evaluation of students;

xiii. delay in, or denial of, the refund of fees due to a student who withdraws admission within the time mentioned in the prospectus, or as may be notified by the Commission;

xiv. complaints of alleged discrimination of students from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Women, Minority or persons with disabilities categories;

xv. denial of quality education as promised at the time of admission or required to be provided; and xvi. harassment or victimization of a student, other than cases of harassment, which are to be proceeded against under the penal provisions of any law for the time being in force.

(i) “Institution” means, as the context may be, a University or a college, or an institution declared a deemed to be a University under the Act or an institution established within a University for a particular discipline or activity;

(j) Institutional Student Grievance Redressal Committee” (ISGRC) means a committee constituted under these regulations at the level of the University, for dealing with grievances which do not belong to a department of the University e.g. hostels and common facilities.

(k) “Ombudsperson” means the Ombudsperson appointed under these regulations;

(l) “Prospectus” means and includes any publication, whether in print or otherwise, issued for providing fair and transparent information, relating to an institution, to the general public (including to those seeking admission in such institution) by such institution or any authority or person authorized by such institution to do so;

¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 11

(m) “Region” means a geographical territory, comprising of States, so determined, for the purpose of facilitating enforcement of these regulations; namely, South-Eastern Region comprising Andhra Pradesh, Telengana, Puducherry, Andaman and Nicobar, and Tamil Nadu; South-Western Region comprising Kerala, Karnataka, and Lakshadweep; Western Region comprising Maharashtra, Gujarat, Goa, Dadar and Nagar Haveli, Daman and Diu; Central Region comprising Chhattisgarh, Madhya Pradesh and Rajasthan; Northern Region comprising Jammu and Kashmir, Delhi, Himachal Pradesh, Punjab, Haryana, Uttar Pradesh, Uttarakhand and Chandigarh; North-Eastern Region comprising Assam, Meghalaya, Mizoram, Manipur, Tripura, Arunachal Pradesh, Sikkim and Nagaland; and Eastern Region comprising West Bengal, Bihar, Jharkhand and Odisha.

(n) "State" means a State specified in the First Schedule to the Constitution and includes a Union territory;

(o) “Student” means a person enrolled, or seeking admission to be enrolled, in any institution to which these regulations apply;

(p) “University” means a University so defined in clause (f) of section 2 of the Act or, where the context may be, an institution deemed to be University declared as such under Section 3 thereof.

(q) University Student Grievance Redressal Committee” (USGRC) means a committee constituted under these regulations, at the level of the university, for dealing with grievances arising out of decisions of the DSGRC, ISGRC or CSGRC.

4. MANDATORY PUBLICATION OF PROSPECTUS, ITS CONTENTS AND PRICING:

(1) Every institution, shall publish and/or upload on its website, before expiry of at least sixty days prior to the date of the commencement of the admission to any of its courses or programs of study, a prospectus containing the following for the information of persons intending to seek admission to such institution and the general public, namely:

(a) the list of programs of study and courses offered along with the broad outlines of the syllabus specified by the appropriate statutory authority or by the institution, as the case may be, for every course or program of study, including teaching hours, practical sessions and other assignments;

(b) the number of seats approved by the appropriate statutory authority in respect of each course or program of study for the academic year for which admission is proposed to be made;

(c) the conditions of educational qualifications and eligibility including the minimum and maximum age limit of persons for admission as a student in a particular course or program of study, specified by the institution;

(d) the process of selection of eligible candidates applying for such admission, including all relevant information in regard to the details of test or examination for selecting such candidates for admission to each course or program of study and the amount of fee prescribed for the admission test;

(e) each component of the fee, deposits and other charges payable by the students admitted to such institution for pursuing a course or program of study, and the other terms and conditions of such payment;

(f) rules/regulations for imposition and collection of any fines in specified heads or categories, minimum and maximum fine may be imposed.

(g) the percentage of tuition fee and other charges refundable to a student admitted in such institution in case such student withdraws from such institution before or after completion of course or program of study and the time within and the manner in which such refund shall be made to that student;

(h) details of the teaching faculty, including their educational qualifications, along with their type of appointment (Regular/visiting/guest) and teaching experience of every member thereof.

(i) information with regard to physical and academic infrastructure and other facilities including hostel accommodation and its fee, library, hospital or industry wherein the practical training is 12 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4] to be imparted to the students and in particular the amenities accessible by students on being admitted to the institution;

(j) all relevant instructions in regard to maintaining the discipline by students within or outside the campus of the institution, and, in particular such discipline relating to the prohibition of ragging of any student or students and the consequences thereof and for violating the provisions of any regulation in this behalf made by the relevant statutory regulatory authority;

and

(k) Any other information as may be specified by the Commission:

Provided that an institution shall publish/upload information referred to in clauses (a) to (k) of this regulation, on its website, and the attention of prospective students and the general public shall be drawn to such publication being on the website through advertisements displayed prominently in different newspapers and through other media:

(2) Every institution shall fix the price of each printed copy of the prospectus, being not more than the reasonable cost of its publication and distribution and no profit be made out of the publication, distribution or sale of prospectus.

5. STUDENT GRIEVANCE REDRESSAL COMMITTEES (SGRC):

A. Collegiate Student Grievance Redressal Committee (CSGRC)

(i) A complaint from an aggrieved student relating to a college shall be addressed to the Collegiate Student Grievance Redressal Committee (CSGRC), with the following composition, namely:

a) Principal of the college – Chairperson;

b) Three senior members of the teaching faculty to be nominated by the Principal – Members;

c) A representative from among students of the college to be nominated by the Principal based on academic merit/excellence in sports/performance in cocurricular activities – Special Invitee.

(ii) The term of the members and the special invitee shall be two years.

(iii) The quorum for the meeting including the Chairperson, but excluding the special invitee, shall be three.

(iv) In considering the grievances before it, the CSGRC shall follow principles of natural justice.

(v) The CSGRC shall send its report with recommendations, if any, to the Vice- Chancellor of the affiliating University and a copy thereof to the aggrieved student, within a period of 15 days from the date of receipt of the complaint.

B. Departmental Student Grievance Redressal Committee (DSGRC)

(i) A complaint by an aggrieved student relating to a Department, or School, or Centre of a University shall be addressed to the Departmental Student Grievance Redressal Committee (DSGRC) to be constituted at the level of the Department, School, or Centre, as the case may be, and with the following composition, namely:

a) Head of the Department, School, or the Centre, by whatever designation known – Chairperson;

b) Two Professors, from outside the Department/School/Centre to be nominated by the Vice Chancellor– Members;

c) A member of the faculty, well-versed with the mechanism of grievance redressal to be nominated by the Chairperson– Member;

d) A representative from among students of the college to be nominated by the Vice Chancellor based on academic merit/excellence in sports/performance in co-curricular activities – Special Invitee.

¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 13

(ii) The term of the Chairperson, members of the Committee, and the special invitee shall be of two years.

(iii) The quorum for the meeting of DSGRC, including the Chairperson, but excluding the special invitee, shall be three.

(iv) In considering the grievances before it, the DSGRC shall follow principles of natural justice.

(v) The DSGRC shall submit its report with recommendations, if any, to the Head of the Institution/ Vice Chancellor, with a copy thereof to the aggrieved student, within a period of 15 days from the date of receipt of the complaint.

C. Institutional Student Grievance Redressal Committee (ISGRC)

(i) Where a complaint does not relate to any academic Department, School or Centre of a University, as the case may be, the matter shall be referred to the Institutional Student Grievance Redressal Committee (ISGRC) to be constituted by the Vice Chancellor, with the following composition, namely:

(a) Pro-Vice Chancellor/Dean/Senior Professor of institution – Chairperson;

(b) Dean of students/Dean, Students Welfare – Member;

(c) One senior academic, other than the Chairperson – Member;

(d) Proctor/Senior academic – Member;

(e) A representative from among students of the college to be nominated by the Vice Chancellor based on academic merit/excellence in sports/performance in co-curricular activities – Special Invitee.

(ii) The term of the members of the committee shall be of two years.

(iii) The quorum for the meetings of the ISGRC, including the Chairperson, but excluding the special invitee, shall be three.

(iv) In considering the grievances before it, the ISGRC shall follow principles of natural justice.

(v) The ISGRC shall send its report with recommendations, if any, to the Vice Chancellor, along with a copy thereof to the aggrieved student, within a period of 15 workings days from the date of receipt of the grievance.

D. University Student Grievance Redressal Committee ( USGRC)

(i) The Vice Chancellor of an affiliating University shall constitute such number of University Student Grievance Redressal Committees ( USGRC), as may be required to consider grievances unresolved by one or more CSGRC or DSGRC or ISGRC and each USGRC may take up grievances arising from colleges/departments/ Institutions, on the basis of the jurisdiction assigned to it by the Vice Chancellor.

a) A senior Professor of the University – Chairperson;

b) Dean, Student Welfare or equivalent – Member;

c) Two Principals drawn from the affiliating colleges, other than those connected with reports of CSGRC under review, to be nominated by the Vice-Chancellor – Members;

d) One Professor of the University - Member;

e) A representative from among students of the college to be nominated by the Vice Chancellor based on academic merit/excellence in sports/performance in co-curricular activities – Special Invitee.

(ii) The Chairperson, members and the special invitee shall have a term of two years.

(iii) The quorum for the meeting, including the Chairperson, but excluding the special invitee, shall be three.

14 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4]

(iv) In considering the grievances before it, the USGRC shall follow principles of natural justice.

(v) The USGRC shall send its report and recommendations, if any, to the Principal of the College relating to the grievance/Head of the department/School/Institution with a copy thereof to the aggrieved student, within 15 days of the receipt of the grievance.

(vi) Any student aggrieved by the decision of the University Student Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within in a period of fifteen days from the date of receipt of such decision.

6. APPOINTMENT, TENURE, REMOVAL AND CONDITIONS OF SERVICES OF OMBUDSPERSON:

(i) There shall be one or more part-time functionaries designated as Ombudspersons to hear, and decide on, appeals preferred against the decisions of the USGRCs.

Provided that, there shall not be more than one ombudsperson for a State, in respect of all the State universities (Public as well as Private) in that State, who shall be appointed by the State Government;

Provided further that, there shall not be more than one Ombudsperson for a region, in respect of the Central universities and institutions deemed to be universities in that region, who shall be appointed by the Central Government.

(ii) The Ombudsperson shall be a person of eminence in academics or research, who had been Vice- Chancellor of a University.

(iii) The Ombudsperson for the State universities in a State, shall not be in any conflict of interest with any University in that State; and the Ombudsperson for the Central universities and institutions deemed to be universities in a region, shall not be in any conflict of interest with any University or institution deemed to be University in that region, either before or after such appointment.

(iv) A State Government shall appoint the Ombudsperson from a panel of three names recommended by a search committee constituted for that purpose and consisting of the following, namely:

(a) A nominee of the Governor or Lt. Governor, as the case may be, who is a person of eminence in the field of higher education– Chairperson;

(b) A Vice Chancellor from a State Public University to be nominated by the Governor/LG of the State/UT - Member;

(c) A Vice Chancellor from a State Private University to be nominated by the State Government – Member;

(d) Chairperson of the State Council of Higher Education or his/her nominee from among the academic members of the Council– Member;

(e) Principal Secretary/Secretary to the State Government responsible for Higher Education– Member Secretary.

(v) The Central Government shall appoint the Ombudsperson for a region from a panel of three names recommended by a search committee to be constituted for that purpose, and consisting of the following, namely:

(a) Chairperson, University Grants Commission or his/her nominee – Chairperson

(b) A Vice Chancellor of a Central University to be nominated by the Central Government – Member

(c) A Vice Chancellor of an institution deemed to be University to be nominated by the Central Government – Member

(d) A nominee of the Central Government, not below the rank of the Joint Secretary – Member

(e) Secretary, University Grants Commission – Member Secretary ¹Hkkx IIIµ[k.M 4º Hkkjr dk jkti=k % vlk/kj.k 15

(vi) The Ombudsperson shall be appointed for a period of three years or until he attains the age of 70 years, whichever is earlier, from the date of assuming office, and shall be eligible for reappointment for another one term for the same State or region, as the case may be.

(vii) For conducting the hearings, the Ombudsperson shall be paid a sitting fee, per diem, in accordance with the norms fixed by the University Grants Commission, and shall, in addition, be eligible for reimbursement of the expenditure incurred on conveyance.

(viii) The State Government, in the case of an Ombudsperson of a State, and the Central Government, in the case of an Ombudsperson of a region, may remove the Ombudsperson from office, on charges of proven misconduct or misbehavior as defined under these regulations.

(ix) No order of removal of Ombudsperson shall be made except after an inquiry made in this regard by a person not below the rank of judge of the High Court in which a reasonable opportunity of being heard is given to the Ombudsperson.

7. FUNCTIONS OF OMBUDSPERSON:

(i) The Ombudsperson shall hear appeals from an aggrieved student, only after the student has availed all other remedies provided under these regulations.

(ii) While issues of malpractices in the conduct of examination or in the process of evaluation may be referred to the Ombudsperson, no appeal or application for revaluation or re-totaling of answer sheets from an examination, shall be entertained by the Ombudsperson unless specific irregularity materially affecting the outcome of specific instance of discrimination is indicated.

(iii) The Ombudsperson may avail assistance of any person, as amicus curiae, for hearing complaints of alleged discrimination.

(iv) The Ombudsperson shall make all efforts to resolve the grievances within a period of 30 days of receiving the appeal from the aggrieved student(s).

8. PROCEDURE FOR REDRESSAL OF GRIEVANCES BY OMBUDSPERSONS AND STUDENT GRIEVANCE REDRESSAL COMMITTEES:

(i) Each institution shall, within a period of three months from the date of issue of this notification, have an online portal where any aggrieved student may submit an application seeking redressal of grievance.

(ii) On receipt of an online complaint, the institution shall refer the complaint to the appropriate Student Grievance Redressal Committee, along with its comments within 15 days of receipt of complaint on the online portal.

(iii) The Student Grievance Redressal Committee, as the case may be, shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student.

(iv) An aggrieved student may appear either in person or authorize a representative to present the case.

(v) Grievances not resolved by the University Student Grievance Redressal Committee shall be referred to the Ombudsperson, within the time period provided in these regulations.

(vi) Institutions shall extend co-operation to the Ombudsperson or the Student Grievance Redressal Committee(s), as the case may be, in early redressal of grievances; and failure to do so may be reported by the Ombudsperson to the Commission, which shall take action in accordance with the provisions of these regulations.

(vii) The Ombudsperson shall, after giving reasonable opportunities of being heard to both parties, on the conclusion of proceedings, pass such order, with reasons there for, as may be deemed fit to redress the grievance and provide such relief as may be appropriate to the aggrieved student.

(viii) The institution, as well as the aggrieved student, shall be provided with copies of the order under the signature of the Ombudsperson, and the institution shall place it for general information on its website.

16 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III—SEC. 4]

(ix) The institution shall comply with the recommendations of the Ombudsperson; and the Ombudsperson shall report to the Commission any failure on the part of the institution to comply with the recommendations.

(x) The Ombudsperson may recommend appropriate action against the complainant, where a complaint is found to be false or frivolous.

9. INFORMATION REGARDING OMBUDSPERSONS AND STUDENT GRIEVANCE REDRESSAL COMMITTEES:

An institution shall furnish, prominently, on its website and in its prospectus, all relevant information in respect of the Student Grievance Redressal Committee(s) coming in its purview, and the Ombudsperson for the purpose of appeals.

10. CONSEQUENCES OF NON-COMPLIANCE:

The Commission shall in respect of any institution, which willfully contravenes these regulations or repeatedly fails to comply with the recommendation of the Ombudsperson or the Grievance Redressal Committee(s), as the case may be, proceed to take one or more of the following actions, namely:

(a) withdrawal of declaration of fitness to receive grants under section 12B of the Act;

(b) withholding any grant allocated to the Institution;

(c) declaring the institution ineligible for consideration for any assistance under any of the general or special assistance programs of the Commission;

(d) informing the general public, including potential candidates for admission, through a notice displayed prominently in suitable media and posted on the website of the Commission, declaring that the institution does not possess the minimum standards for redressal of grievances;

(e) recommend to the affiliating University for withdrawal of affiliation, in case of a college;

(f) take such action as it may deem necessary, appropriate and fit, in case of an institution deemed to be University;

(g) recommend to the Central Government, if required, for withdrawal of declaration as institution deemed to be a University, in case of an institution deemed to be University;

(h) recommend to the State Government to take necessary and appropriate action, in case of a University established or incorporated under a State Act;

(i) such other action as may be deemed necessary and appropriate against an institution for noncompliance.

Provided that no action shall be taken by the Commission under this regulation, unless the institution has been given an opportunity to explain its position and an opportunity of being heard has been provided to it.

11. Nothing mentioned hereinabove in these regulations shall affect the continuance in office, during the currency of the term, of an incumbent Ombudsperson appointed under the provisions of the UGC (Grievance Redressal) Regulations, 2012; where after, the appointment of Ombudsperson shall be made as per University Grants Commission (Redress of Grievances of Students) Regulations, 2019.

Prof. RAJNISH JAIN, Secy.

[ADVT.-III/4/Exty./30/19] Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064 and Published by the Controller of Publications, Delhi-110054.

2019-05-06T21:44:39+0530 MANOJ KUMAR VERMA

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