(1) The State Government shall, determine a time-bound and multi-tier grievance redressal mechanism at the Block level and the District level for dealing with any complaint made by any person in respect of implementation of the Scheme and lay down the procedure for disposal of such complaints in such manner, as may be prescribed by the Central Government.
(2) These mechanisms shall address grievances related to applicants, which include,---
(a) failure of the Gram Panchayat or Programme Officer to provide employment within the stipulated period referred to in sub-section (1) of section 11;
(b) non-payment or delayed payment of wages;
(c) non-payment of unemployment allowance;
(d) lack of specified worksite facilities as specified in Schedule II;
(e) discrimination, harassment, or violation of worker rights, including those of women and vulnerable groups.