(a) A licensed agency must abide by the ethics and etiquette of the profession;
(b) lie/it shall never attempt to mislead the concerned authority or his/its client through falsehood or misrepresentation; 1 : (c) e/it shall, in all his representations; oral or written, before the concerned authority, never state anything which he dos not believe to be true;
(d) he/it shall look after his clients' interest and shall not disclose anything which may cause substantial loss or injury to the local authority or the State;
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(e) he/it shall assist the Fire Brigade or local authority or the State, as far as practicable, in arriving at a correct decision and supply any information relating to any case as may be required by such authorities for the purpose of any enquiry.