(1) Transfer of connection [PART III DELHI GAZETTE : EXTRAORDINARY 75
(i) If any applicant wants transfer of connection due to any reason such as change of consumer’s name due to change in ownership or occupancy of property, transfer to legal heir, etc. he shall apply to the Licensee in the prescribed format as notified in the Commission’s Orders.
(ii) Any deficiency in the application shall be intimated in writing. The application shall be accepted only on removal of such deficiencies.
(iii) The request for transfer of connection shall not be accepted unless all recoverable dues in respect of the concerned connection are fully paid:
Provided that once connection is transferred, no dues / arrears shall be recovered from the new consumer.
(iv) The change of applicant’s name shall be effected within two billing cycles, after acceptance of application or clearing of dues whichever is later.
(v) If the change of applicant’s name is not effected within two billing cycles, the consumer shall be entitled to seek and the Licensee shall be liable to pay the compensation as specified in Schedule-I of the Regulations.
(2) Load Enhancement on the request of consumer:-
(i) The applicant shall apply for load enhancement in the format notified in the Commission’s Orders.
(ii) The procedure as laid down in Regulation 11 for release of electricity connection shall be followed.
(iii) If the effective date of load enhancement falls between the billing cycles, the Licensee shall raise the bill on pro-rata basis during that billing cycle.
(3) Load Reduction on the request of consumer:-
(i) The Application for load reduction shall be accepted only after six months from original energisation for connections up to 100 KW, and 1 (one) year from original energisation for connections above 100 KW. Subsequent application for load reduction shall be accepted once in six-months or after lock-in period of 6 (six) months pursuant to Regulation 17(4)(vii), as the case may be.
(ii) The applicant shall apply for load reduction to the Licensee in the format prescribed in the Commission’s Orders.
(iii) The Licensee, after verification, shall sanction the reduced load within 10 (ten) days from the date of acceptance of such application.
(iv) The load reduction shall be reflected from next billing cycle.
(v) If the effective date of load reduction falls between the billing cycles, the Licensee shall raise the bill on pro-rata basis during that billing cycle.
(vi) The reduction of load shall be limited to the highest of average of any 4 (four) consecutive months maximum demand readings of last 12 (twelve) months.
(vii) If the load reduction is not sanctioned within the said period, the consumer shall be entitled to seek and the Licensee shall be liable to pay the compensation as specified in Schedule-I of the Regulations.
(4) Review of sanctioned load/contract demand by the Licensee:-
(i) For revision of sanctioned load or contract demand as the case may be, the Licensee shall take the highest of average of Maximum Demand readings recorded as per billing cycle covering any four consecutive calendar months in the preceding financial year i.e. from 1st April to 31st March, rounded off to the lower integer as described in the illustration:
Provided that the period for billing cycle shall not exceed the period specified in these Regulations:
Provided further that the minimum sanctioned load shall be 1kW.
Illustration (a):- - Sanctioned load in preceding financial year : 4kW - Highest of Average of MD readings : > 4kW and < 5 kW - Rounding off for revised sanctioned load : 4 kW 76 DELHI GAZETTE : EXTRAORDINARY PART III]
Illustration (b): - - Sanctioned load in preceding financial year : 4kW - Highest of Average of MD readings : > 6kW and < 7 kW - Rounding off for revised sanctioned load : 6 kW
Illustration (c): - - Sanctioned load in preceding financial year : 4kW - Highest of Average of MD readings : > 3kW and < 4 kW - Rounding off for revised sanctioned load : 3 kW
(ii) If the computed revised load pursuant to sub-clause (i) above exceeds the sanctioned load or contract demand as the case may be, the Licensee shall issue a separate notice to the consumer about the proposed increase in sanctioned load or contract demand. The notice shall contain the details of the exact readings in the consecutive billing cycle(s) taken into consideration along with details of enhanced security deposit and the differential Service Line cum Development (SLD) charges in case of change of service line, if any, for such increase in sanctioned load or the contract demand, as the case may be, in accordance with the Act to be deposited by the consumer within 30 (thirty) days from the date of receipt of notice.
(iii) In case of domestic category consumers, if the computed load pursuant to sub-clause (i) above is less than the sanctioned load or contract demand as the case may be of the consumer, the Licensee shall seek the consent of the consumer for load reduction through a separate notice to the consumer, giving details and information that his maximum demand is less than the sanctioned load or contract demand:
Provided that for domestic category consumers, having the sanctioned load upto 5kW in the last billing cycle of preceding financial year, if no communication is received from them within expiry of 30 (thirty) days from the date of the receipt of notice, the load shall be reduced automatically;
and for domestic consumers having sanctioned load more than 5kW in the last billing cycle of preceding financial year, the load shall be reduced only on receipt of consent from the consumer.
(iv) A separate notice for upward or downward revision of sanctioned load or contract demand as the case may be, shall be issued by 31st May of the financial year. No notice for upward revision shall be issued thereafter during the year.
(v) In case a notice for downward revision pursuant to sub clause (iv) is not issued by 31st May, the Licensee shall pay compensation to the affected consumer as specified in Schedule – I of the Regulations, without prejudice to the right of consumer to reduce the load which shall be effective as per sub clause (vi) below.
(vi) The upward or downward revision of sanctioned load or contract demand as the case may be, shall be done once in a financial year and shall be made effective from 1st July of the financial year.
(vii) If the load is enhanced by the Licensee pursuant to sub-clause (ii), the request for any load reduction shall be entertained only after expiry of 6 (six) months from the date of enhancement of load.
(5) Change of category on the request of consumer:-
(i) The applicant shall apply for change of category in the format prescribed in the Commission’s Orders.
(ii) The Licensee shall conduct site inspection to verify within 7 (seven) days from the receipt of application and shall record the meter reading at the time of inspection.
(iii) If on inspection, the request of the consumer for change of category is found genuine, change of category shall be made effective from the date of inspection and the same shall be reflected in next billing cycle.
(iv) Arrear or excess charges shall be determined based on the actual period of earlier classification based on documentary evidence provided by the Licensee or the consumer as the case may be, limited to a period of 12 (twelve) months and the account of the consumer shall be suitably adjusted.
(v) In case change to such category is not permitted under any law in force, the Licensee shall inform the consumer within 7(seven) days from the date of application.
[PART III DELHI GAZETTE : EXTRAORDINARY 77
(vi) If the category is not changed within the said period, the consumer shall be entitled to seek and the Licensee shall be liable to pay the compensation as specified in Schedule-I of the Regulations.
(6) Suo-motu reclassification of consumer category by the Licensee:-
(i) If it is found that a consumer has been wrongly classified in a particular category or the purpose of supply as mentioned in the agreement has changed or the consumption of power has exceeded the limit of that category as per the tariff order of the Commission or the category has changed consequent to a revision of tariff order, the Licensee shall suo-motu reclassify the consumer under appropriate category.
(ii) The consumer shall be informed of the proposed reclassification through a notice with a notice period of 30 (thirty) days to file objections, if any.
(iii) The Licensee after due consideration of the reply of the consumer, if any, may reclassify the consumer appropriately.
(iv) Arrear or excess charges shall be determined based on the actual period of wrong classification limited to a period of 12 (twelve) months or a period from the date of last inspection of the installation of the consumer by the Licensee whichever is shorter and the account of the consumer shall be suitably adjusted.
(7) Conversion from single phase to three phase LT and from LT to HT; and vice-versa:
(i) All applications for change from single phase to three phase Low Tension and from Low Tension to High Tension; and vice-versa, as the case may be, shall be dealt as per the procedure laid down at Regulation 11.
(ii) The consumer shall, in case of increase in load, pay the differential security deposit and Service Line-cum-Development charges at the prevailing rates, and the Licensee shall, in case of decrease in load, refund the excess security deposit.
CHAPTER - IV AGREEMENT AND MISCELLANEOUS CHARGES