(1) In the event of suspected defective meter or burnt meter or stolen meter, the Licensee shall restore supply through a new meter within the time period specified under these Regulations:
Provided that, if meter cannot be replaced immediately, the Licensee shall restore the supply without meter within the time period specified under these Regulations after ensuring that necessary preventive action at site is taken to avoid future loss.
(2) In all such cases, where supply is restored without a meter, the Licensee shall give the same in writing to the consumer or his representative, indicating his full name, ID Card / Employee number with signature:
Provided that pending replacement of the meter, wherever the supply has been restored without a meter by the Licensee, a case of theft of electricity shall not be booked for the period of supply without the meter, and Consumer’s complaint for replacement of suspected defective meter or burnt meter or stolen meter, shall be considered sufficient for this purpose.
[PART III DELHI GAZETTE : EXTRAORDINARY 87
(3) The Licensee and the consumer, as the case may be, shall take necessary corrective action to avoid such damage in future.
(4) If as a result of inspection or testing it is established that the meter has become defective or damaged or burnt due to technical reasons such as voltage fluctuation, transients etc. attributable to the Licensee, the cost of replacement of the meter and/or its associated equipment, as the case may be, shall be borne by the Licensee.
(5) If it is established that the meter was rendered defective or damaged or burnt due to reasons attributable to the consumer, such as defect in installation of the consumer, connection of unauthorized load etc., by the consumer, the cost of replacement of the meter and/or its associated equipment, as the case may be, shall be borne by the consumer:
Provided that the consumer may provide his own meter and/or associated equipment, as the case may be, to the Licensee.
(6) In case of stolen meter, the cost of replacement of meter and/or associated equipment, as the case may be, shall be borne by the consumer or the Licensee, whosoever is responsible for safe custody of meter.
{Explanation: Replacement of meter and/ or associated equipment shall mean the equipment which is required to be replaced and not the complete arrangement.}