(1) The Licensee shall give Receipt to the consumer for every payment of bill.
(2) Any payment received in cash shall be credited to the account of the consumer on the date of such receipt.
92 DELHI GAZETTE : EXTRAORDINARY PART III]
(3) In case of payment of the bill by money order, demand draft or by cheque at designated collection offices, the Licensee shall give credit to the account of the consumer on and from the date of its receipt:
Provided that if the cheque issued by the consumer is dishonoured on presentation for collection, the consumer shall be entitled to make payment through fresh cheque and the Licensee shall give credit to the account of the consumer on the date of its realization:
Provided further that for each case of dishonoured cheque, the Licensee shall without prejudice to the right of the Licensee to initiate a case under Negotiable Instrument Act, 1881 and such other laws, charge a sum as notified in the Commission’s Order from the consumer:
Provided also that, if a payment by the consumer through cheque gets dishonoured for the second time in a consecutive period of twelve months, the payment for next six billing cycles, shall be received only by Demand Draft or electronic mode.
(4) In the case of payment by on-line transfer through bank or by on-line payment using credit card or debit card or by remittance by bank on the standing instruction of the consumer or by any such electronic clearing service, the amount received by the Licensee shall be credited to the account of the consumer on the very same day of such receipt.
(5) In all cases, including the payment in person, the payments shall be acknowledged in the next bill.