(1) The District Grievance Redressal Officer, while enquiring into complaints, shall have powers to require any person.-
(a) to produce before, and allow to be examined such books, accounts, documents or any other material in custody or under control of the persons so required, as may be specified in the requisition;
(b) to furnish such information, as may be required.
(2) While deciding a complaint, the District Grievance Redressal Officer may recommend the action to be taken by the competent authority against the fair price shop owner as per Haryana Public Distribution System (Licensing and Control) Order, 2009 and the employee of the Department concerned as per Haryana Civil Service (Punishment and Appeal) Rules, 2016, if found to be responsible, according to the provisions of these rules.
9. The Director, Food Civil Supplies and Consumer Affairs shall monitor the disposal of complaint on monthly basis preferably by the 7th day of preceding month and forward a report in this regard to the State Government by the 15th day of the preceding month.
HARYANA GOVT. GAZ. (EXTRA.), NOV. 27, 2017 (AGHN. 5, 1939 SAKA) 4635
10. A monthly report on complaints received and disposed off by the District Grievance Redressal Officer shall be sent to the State Government by 15th day of the succeeding month.
State Government shall send a monthly consolidated report for the State as a whole to the Ministry of Consumer Affairs Food and Public Distribution, Government of India, by the end of the succeeding month.