(1) Every Department or office providing citizen related services shall prepare a form of application for obtaining citizen related service in case the same is not provided under the provisions of the concerned Act, Rules, Notifications, Orders, Government Resolutions or any other Instrument.
PART-IIA] THE GAZETTE OF MEGHALAYA, FEBRUARY 4, 2021 44
(2) The application form shall be in English language. The list of documents to be furnished along with the Application Form should be mentioned in the form itself.
(3) The application forms shall be easily available at Departments or Offices or any other location as the Department concerned may by order notify. Copy of the said application forms shall also be made available on the website of the Department or Office which can be downloaded by the applicant.
(4) Department and offices providing citizen related services shall, as far as possible, ensure that the services can be submitted by the applicant online and delivered to the applicant online through a website or portal.
Application submitted online shall also be accepted by the Designated Officer.