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Section 6: Manner of maintaining records by Ombudsman

Rajasthan Human Immunodeficiency Virus and Acquired Immune Deficiency Syndrome (Prevention and Control) Rules, 2020State Rules of Rajasthan · 2017

(1) The Ombudsman shall,-

(a) immediately on receipt of a complaint, record it by assigning a sequential unique complaint number in a register maintained solely for that purpose in physical or computerized form;

(b) on receipt of the complaint, acknowledge it including by sending the unique complaint number by SMS or e-mail to the complainant where available;

(c) record the time of the complaint and the action taken on the complaint in the register, and

(d) maintain the register of complaints in a manner that ensures confidentiality of data and also shall comply with data protection measures in accordance with section 11 of the Act.

(2) The Ombudsman shall submit a quarterly report of disposal of cases and pendency of cases to the State Government in the manner as may be specified by the State Government, for review of pendency of cases.

Where this provision sits

ActRajasthan Human Immunodeficiency Virus and Acquired Immune Deficiency Syndrome (Prevention and Control) Rules, 2020
Section6
Marginal noteManner of maintaining records by Ombudsman
JurisdictionState of Rajasthan
StatusIn force as published by the source

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