The State Government may, to the extent of availability of financial and other resources,-
(i) develop and organize campaigns and programmes to advance the understanding of the public, in particular of the disadvantaged communities, as to how to exercise the rights contemplated under the Act;
(ii) encourage public authorities to participate in the development and organization of programmes referred to in clause (i) above and to undertake such programmes themselves;
(iii) promote timely and effective dissemination of accurate information by public authorities about the hearing of complaints and timelines and the processes for complaints;
(iv) train the Public Hearing Officer, first Appellate Authority, second Appellate Authority and Revision Authority of their duties under the Act;
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(v) compile a guide containing such information, in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right specified under the Act; and
(vi) update and publish guidelines referred to in clause (v) above at regular intervals which shall, in particular and without prejudice to the generality of the clause (v) above, include-
(a) the objects of the Act;
(b) the manner and the form in which request for the hearing shall be made to the Public Hearing Officer or file appeal to the Appellate Authorities;
(c) any additional regulations or circulars made or issued in relation to obtain the opportunity of hearing under the Act.