Section 12: Time limit for redressal of complaints by Nodal officer

Standards of Quality of Service (Digital Addressable Cable TV Systems) Regulations, 2012 (12 of 2012)Central Regulations · 1997

(1) In case a consumer is not satisfied with the redressal of his complaint by the Complaint Centre, such consumer may approach, the Nodal officer appointed or designated by the multi-system operator or its linked local cable operator, as the case may be, under regulation 8 of the Consumers Complaint Redressal (Digital Addressable Cable TV Services) Regulations, 2012.

(2) The Nodal officer shall resolve or redress the complaints of subscribers within ten days from the date of receipt of the complaint.

Where this provision sits

Act	Standards of Quality of Service (Digital Addressable Cable TV Systems) Regulations, 2012 (12 of 2012)
Section	12
Marginal note	Time limit for redressal of complaints by Nodal officer
Jurisdiction	Central
Status	In force as published by the source

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