Standards of Quality of Service (Digital Addressable Cable TV Systems) Regulations, 2012 (12 of 2012)
Central Regulations · 199723 provisions
The enactment
| Type | Regulations |
|---|---|
| Year | 1997 |
| Jurisdiction | Central |
| Ministry | Ministry of Communications |
| Status | In force as published by the source |
| Provisions published | 23 |
| Subjects | technology |
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- Section 1 Short title, extent and commencement
- Section 2 Definitions
- Section 3 Procedure for connection, disconnection, reconnection, transfer and shifting
- Section 5 Response time and time limit for providing connection
- Section 6 Communication of technical or operational non-feasibility
- Section 7 Discontinuing or Disconnection of cable service to the subscriber
- Section 8 Disruption of signals for preventive maintenance
- Section 9 Manual of Practice
- Section 10 Change in the composition of subscription package
- Section 11 Time limit for redressal of complaints of the subscribers
- Section 12 Time limit for redressal of complaints by Nodal officer
- Section 13 Complaints forwarded to the multi-system operator by the Authority
- Section 14 Billing for subscribers
- Section 15 Providing usage details in respect of Post-paid service
- Section 16 Providing usage details in respect to Pre-paid service
- Section 17 Quality of service of Set Top Box
- Section 18 Technical standards
- Section 19 Setting up of website by the multi-system operator
- Section 20 Setting up and operationalisation of subscriber management system
- Section 22 Right of the subscriber to seek redressal under the Consumer Protection Act, 1986 or any other law for the time being in force
- Section 23 Public awareness campaign
- Section 24 Intervention by Authority in certain cases
- Section 25 Application of other laws not barred
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