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Section 5: Changes in subscription of broadcasting services related to television

Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulatio…Central Regulations · 1997

(1) No distributor of television channels or its linked local cable operator, as the case may be, shall, without receiving a request from a subscriber, make any change in the services subscribed by that subscriber.

(2) The records relating to the requests referred to in sub-regulation (1) shall be retained by the distributor of television channels for a minimum period of three months from the date of receipt of such request from the subscriber and shall be furnished to the competent authority as and when called for:

Provided that in the event of any complaint or dispute, such records shall be retained by the distributor till the final disposal of such complaint or dispute.

Where this provision sits

ActTelecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017.
Section5
Marginal noteChanges in subscription of broadcasting services related to television
JurisdictionCentral
StatusIn force as published by the source

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