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Section 78: Notice to the Consumer

Delhi Electricity Regulatory Commission (Supply Code and Performance Standards) Regulations, 2017Union territory Regulations of Delhi · 2003

(1) Any order/ notice to the consumer by the Licensee under these regulations, including the notice under the Act shall be deemed to be duly served by the Licensee if it is:

(i) Sent by registered post or speed post at the correct postal address of the addressee, or

(ii) Delivered by hand to the person residing at the address notified to the Licensee by the consumer after obtaining signed acknowledgment receipt, or

(iii) Affixed at a conspicuous part of such premises and photographed in case there is no person to whom the same can or person is refusing to accept the notice, with reasonable diligence, be delivered, or

(iv) Sent through electronic mode such as on the registered e-mail address:

Provided that the consumer shall also be informed by the Licensee through SMS.

(2) Except as otherwise specified herein above, the date of any notice shall be deemed to be the date:

(i) if sent by registered post or speed post - seven (7) days from the date of posting. or

(ii) if delivered personally - the date of receipt or

(iii) if affixed at conspicuous part of such premises - the date of such affixing.

(iv) If sent through electronic mode- date after 24 hours of sending.

(3) The responsibility of showing the proof that order/notice has been issued shall be of the Licensee.

Where this provision sits

ActDelhi Electricity Regulatory Commission (Supply Code and Performance Standards) Regulations, 2017
Section78
Marginal noteNotice to the Consumer
JurisdictionUnion territory of Delhi
StatusIn force as published by the source

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