The Himachal Pradesh Electricity Regulatory Commission (Consumer Grievances Redressal Forum and Ombudsman) Regulations, 2013State Regulations of Himachal Pradesh · 2003
(1) The office, staff and other facilities required by the Members of the Forum, for efficient functioning of the Forum shall be provided by the licensee.
(2) Out of such staff one person, not below the rank of the Section Officer or its equivalent, shall be designated as the full time Secretary of the Forum.
(3) The expenses of the Forum, including all salaries, honorarium and allowances payable to the Members and its staff, shall be allowed as pass through expense in the Annual Revenue Requirements of the licensee.
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