(1) The Government shall by notification appoint or designate any officer not below the rank of Senior Class I Official as the District Grievance Redressal Officer.
(2) The Government shall provide support staff as may be decided from time to time to assist the District Grievance Redressal Officer to perform the functions thereof.
(3) No officer directly engaged in the delivery of entitlements under the Act shall be designated as the District Grievance Redressal Officer.
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(4) The Project Director, District Rural Development Agency of the District shall be the District Grievance Redressal Officer in the State.
(5) Notwithstanding anything contained before the Government may change and re-designate any other officer not below the rank of Senior Class I Officer.
(6) The Government shall, immediately after appointment or designating the District Grievance Redressal Officer —
(a) give wide publicity through newspaper and other means about the District Grievance Redressal Officers including name, address, telephone number, e-mail address, facsimile number and other means of contacting him, in respect of each area for which the District Grievance Redressal Officer has been appointed or designated, and thereafter repeat it at regular intervals:
Provided that in case of change of the name of the District Grievance Redressal Officer, his address and telephone number, e-mail address, facsimile number and other means of contacting him, shall be suitably intimated to the public.
(b) display, at its each office of Civil Supplies Department, fair price shops, other public places, official website and at the office of the Grievance Redress Officer and the State Food Commission, the name of the District Grievance Redress Officers, their addresses and telephone numbers, e-mail addresses, facsimile numbers and other means of contacting them, in respect of each District for which the District Grievance Redress Officer has been appointed or designated.