Standard of Performance Regulations, 2015
Central Regulations · 20036 provisions
The enactment
| Type | Regulations |
|---|---|
| Year | 2003 |
| Jurisdiction | Central |
| Ministry | Ministry of Power |
| Status | In force as published by the source |
| Provisions published | 6 |
| Subjects | environment |
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- Section 5 2 The objectives of these performance standards are
- Section 6 5 Every licensee shall, within the period specified by the Commission under sub-section 59 of the Act, furnish to the Commission the following information, namely
- Section 8 11 The grading system for reporting the reliabilityof the Performance Standards shall be set as under
- Section 9 1 The Licensee shall devise its own processes at Complaint Handling Centres Call Centre (s) Customer Care Centre(s) or any other customer interface channels to handle consumer com…
- Section 16 Complaints ab 1 SL.NO. Nature of Co I I. Complaints o I - 32 -
- Section 21 Failure of Power Transformer As per 15.8 of Rs 500/- for each day Rs 500/- for each day of default Schedule - I of default to each consumer affected
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